Privacy policy

Sobtell.com, founded and operated by Sobtell, has developed the following Privacy Policy with a view to helping users and visitors understand our ways of data collection and storage. Our Privacy Policy is designed to encourage you to make informed decisions when it comes to using our service located at Sobtell.com (hereinafter referred as “the Website”). When visiting or using the Website, you agree to follow all the rules listed in this Privacy Policy.

In case of an unresolved issue regarding privacy or personal information usage that was not addressed successfully, contact us.

Technologies Used for Information Tracking

The Website along with our affiliates, partners and service providers employ such technologies as cookies, tags, beacons and scripts. It is done for the analytical and administrative purposes. Additionally, we track users’ interaction with the website to gather information about user experience and collect certain demographic data. The aforementioned affiliates may prepare individual or aggregated reports based on the info collected by tracking technologies.

Cookies can be controlled by users, as they are very easy to switch on and off in any browser. In case you do not accept cookies, you will still be able to use the Website, but some features will not be available.

Log Files

It is common practice among popular websites to gather specific information and keep it in log files. Sobtell.com is not an exception. We collect and store the following pieces of data: browser types, IP addresses, types of operating systems, date stamps, referring pages, etc. This information can be combined with other pieces of data collected about a particular user. It is done to take our service to a new level of excellence, enhance functionality of the website and improve analytics.

Retargeting

We are partnering with a third party responsible for the advertising display at the Website and managing our promotion at other sites. Our partner has a right to utilize tracking technologies, i.e. cookies, in order to collect information about users’ activities at the Website and other online pages.

Usage of the Collected Data

There are several ways for using your information:

• Order completion
• Account administration
• Confirmation sending
• Evaluation of your needs (to identify products that may be helpful for you)
• Sharing service updates along with a requested product
• Sending a warranty
• Improving customer service
• Sharing significant updates (joint ventures, new services, special offers)
• Handling your inquires and concerns
• Modifying our marketing communications and the Website
• Conducting research and analyzing results
• Enhancing your user experience by putting the content you are interested in on display
• Improving your communications with other users

Opt-Out

Users willing to unsubscribe from our newsletters and other marketing materials can do so by following the instructions provided in the aforementioned emails. If for some reason, you are unable to do it, contact us. We strongly recommend our users to create profiles and fill them in with the required information, i.e. photos, descriptions, etc. However, we don’t take any responsibility regarding the actions of users who you decided to share your information with. When registering at the Website, every user creates a personal account. So, their usernames and emails are automatically attached to the documents/programs/pictures they upload. Note that any other personal details are not provided to third parties.

Disclosure of Your Personal Data

We reserve the right to disclose your personal information to third parties under certain circumstances described in this Privacy policy. We never share, sell, trade or distribute your individual info to other parties for promotional purposes. However, we might transfer your personal data to our service providers, partners and affiliates who assist us in our business operations, i.e. order delivery or handling customer requests. Such entities are authorized to access your information only when it is necessary to provide the needed services.

There are several other cases when we may disclose personal information of our users:

• Whenever it is required by law in order to comply with the rules and regulations;
• Whenever the disclosure is necessary to protect the rights and safety of our company; investigate a fraudulent action or fulfill a request from the government;
• Whenever the company is involved into mergers and acquisitions that lead to a sale of its assets, we notify our users via email or by posting a note at the Website;
• Whenever you grant us your consent for information disclosure.

The company can share your individual details with entities to help them better market their products to you. If you find this disturbing or unacceptable, please notify us via our email. Please remember that in order to successfully complete all the transactions, we disclose some of your personal details to users you transact with via our Website.

Links

When browsing the Website, you may notice links to other web pages. The Website cannot be liable for the privacy approaches accepted at those pages. Therefore, we encourage you to stay alert whenever you leave our Website. Make sure to read privacy policy sections of other sites in order to learn how they collect and store your information. This Privacy policy in particular refers only to Sobtell.com.

Modifying Account Information

Users have a right to change, remove or edit information at their accounts whenever they find it necessary. All that is required to do is to log into your Account page, make changes and save those. The updates will instantly show up.

Information Security

All the necessary measures are taken to ensure the highest level of protection for users’ information. We store account detail on a protected server. Due to the fact that chat messages are not considered to be secure, we recommend you to send private details by private massages.

Information security is a top priority for us. Whenever you are asked to provide sensitive details, i.e. credit card information, you can be safe in knowledge that all the data is secured. We use the latest technologies to encrypt every transaction.

There are general standards of information protection that we always follow in our operations. Every transaction is protected at all stages, from entering personal data to completing a payment. However, there is no 100% secure method of transferring data over the Internet. Even though we do everything possible to protect your details, we can’t guarantee total security. Whether you want to know more about security or have questions, contact us via email.

Retention of Your Information

We can retain your personal data as long as you are using our service whilst keeping your account active. If you decide to delete your account or ask us to remove all your information from our database, contact our administrators. We have a legal right to retain users’ information and utilize it whenever it is needed to act in line with regulations, resolve issues and impose agreements.

Signing Up with Other Services

Users can utilize other sign-in services, i.e. Facebook, to log in to the Website. By doing so, you allow the chosen service to identify you and provide this information to the Website. You will be asked for your email and name in a pop-up form. Please provide those to complete the log-in process. When using sign-in services, you get an option of posting any info at your profile page and share it via the chosen network.

Unauthorized accounts

We remove any unauthorized accounts; therefore, if you notice any – please contact us.

Modifications in the Privacy Policy

In case we make changes to the current privacy policy, we will place a notice to the Current Page and other pages we find appropriate. In addition, we may send out an email alert so that you get full information about modifications, reasoning behind those and guidelines if necessary.

We keep the right to make changes to this Privacy Policy at any time. Therefore, it is solely your responsibility to read it and learn about any modifications.

Restrictions Regarding the Age

If your age is under 13 years old, under no circumstances can you visit the Website and use our service. If we find out that people under 13 y.o. use the Website and we have already collected their information, due measures will be taken and such information will be deleted.