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Read Case 6.2: Hot Coffee at McDonald’s, located on page 231 in your textbook. Then, watch the video below.
After reviewing the video and case study, choose two (2) of the five (5) discussion questions located at the end of the case. Formulate and post your response. Post a comment to a peer who answered at least one (1) different question than you did.
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https://www.youtube.com/watch?v=pCkL9UlmCOE#action=share
Attachments:
Sol-----------uti-----------ons----------- fi-----------le ----------- He-----------llo----------- Si-----------r/M-----------ada-----------m -----------Tha-----------nk -----------you----------- fo-----------r y-----------our----------- in-----------ter-----------est----------- an-----------d b-----------uyi-----------ng -----------my -----------pos-----------ted----------- so-----------lut-----------ion-----------. P-----------lea-----------se -----------pin-----------g m-----------e o-----------n c-----------hat----------- I -----------am -----------onl-----------ine----------- or----------- in-----------box----------- me----------- a -----------mes-----------sag-----------e I-----------