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MBA (IT), PHD
Kaplan University
Apr-2009 - Mar-2014
Professor
University of Santo Tomas
Aug-2006 - Present
write two summaries about two unsatisfactory purchase experience you have ever made recently. In your narrative essay, you should include (1) the product or service (2)your expectation when you bought the product or service (3) any interactions with salespeople or customer service people before ,during or after purchase (4) the feelings and emotions that accompanied your dissatisfaction and (5) the outcomes of your dissatisfaction. you should include any other details you remember.Â
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