Dr Nick

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About Dr Nick

Levels Tought:
Elementary,Middle School,High School,College,University,PHD

Expertise:
Art & Design,Computer Science See all
Art & Design,Computer Science,Engineering,Information Systems,Programming Hide all
Teaching Since: May 2017
Last Sign in: 339 Weeks Ago, 5 Days Ago
Questions Answered: 19234
Tutorials Posted: 19224

Education

  • MBA (IT), PHD
    Kaplan University
    Apr-2009 - Mar-2014

Experience

  • Professor
    University of Santo Tomas
    Aug-2006 - Present

Category > Communications Posted 28 Aug 2017 My Price 15.00

What level of knowledge of the industry should the customer service representative have, and why?

n the previous Discussion Board assignment, you were working with a hiring manager to assist in collecting particular data for a job analysis. You will now create a detailed job description to attract qualified candidates for several customer service representative positions. Research and create a PowerPoint presentation of at least 6 slides with 200 or more words of speaker notes per slide that addresses the following:

  • Describe up to 10 bulleted details that should be found in a customer service representative job description.
  • What level of education and experience should be necessary for a customer service representative, and why?
  • What level of knowledge of the industry should the customer service representative have, and why?
  • How and why are the job description functions, education, experience, and knowledge so important in attracting qualified candidates for possible interviews?
 

Answers

(4)
Status NEW Posted 28 Aug 2017 12:08 PM My Price 15.00

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