Write 700 word paper that answers all the case study questions that follow

(What philosophical approach do you believe Captain Strong

 

should take in carrying out this project? What specific

 

motivational strategies would you recommend that she consider?

 

Would E.R.G. theory be applicable in this instance.? Why or why

 

not? Give several concrete examples. Would job enlargement or

 

job enrichment be applicable in this case? Explain.)

Captain Strong is the commander of a Field Operations Division in the

 

City of Rogerville that has a population of 101,603, and the community

 

covers 65.4 square miles. Captain Strong has worked her way up

 

through the ranks achieving the position of captain after 18 years of

 

service. She is the first woman to hold this high of a position in the

 

department. Prior to this she served as Lieutenant of Administrative

 

Services. The preponderance of her service has been in patrol, where

 

she served as a sergeant and then a watch commander.

 

Within the department, 65 percent of the officers are white,

 

and the next largest ethnic group is Hispanic, at 27 percent. Seven

 

percent of the force is women. Based on tradition and operational

 

policy, the department has a definitive chain of command and is

 

keyed to job specialization. Patrol officers are assigned to a specific

 

beat and respond to calls, conduct preliminary investigations (when

 

minor crimes are involved), and engage in preventive patrol when

 

time allows. The Bureau of Criminal Investigations conducts all

 

other investigations. Job descriptions are definitive, and everyone

 

follows them religiously. Deviation from a job description results in

 

immediate supervisory action that usually calls for being writtenup.

 

The Division handles 62 percent of the police department’s

 

measurable workload and has 58 percent of the manpower.

 

Within the Division, there is a lieutenant who serves as an

 

adjutant, three lieutenants who serve as watch commanders, a

 

traffic sergeant who supervises six officers, a sergeant who

 

supervises the Neighborhood Police unit that has a complement

 

of 10 officers, three school resource officers, and 71 patrol

 

officers. Officers in the specialized assignment have higher

 

morale and seem well satisfied with their assignments. They have

 

an opportunity to interact with each other and create meaningful

 

and satisfying relationships. Almost all patrol officers feel that

 

their workload is excessive and complain that all they do is go

 

from one incident to the next and spend an inordinate amount of

time creating police reports. In fact, they feel that they are unable

 

to complete their preliminary investigations and in many

 

instances have to cut corners in order to complete a shift. Except

 

for backup in certain cases, they never get to interact with fellow

 

officers apart from coming and going to roll-call sessions. Every

 

patrol officer in the department works solo, and departmental

 

police prohibits more than two officer eating meals or taking

 

coffee breaks at the same time in the same restaurant.

 

The dehumanizing aspect of an excessive workload has

 

taken its toll on the personnel assigned to the patrol division.