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Teaching Since: May 2017
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  • MCS,MBA(IT), Pursuing PHD
    Devry University
    Sep-2004 - Aug-2010

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  • Assistant Financial Analyst
    NatSteel Holdings Pte Ltd
    Aug-2007 - Jul-2017

Category > Management Posted 01 Sep 2017 My Price 10.00

Operations Management homework help

Operations Management homework help

Levels of Customer Service

Has the philosophy that there are different levels of customers had any material effect on the value of your organization's customer service?

  • Identify and explain the different levels of customer service in your organization.
  • How are these differing levels associated with the cost-benefit financial approach?
  • Is there a financial rationale for designating these differing levels? Can this be quantified?
  • Has any aspect of the different levels approach been negative to the customer, or to the organization?

Describe some of the best practices that leading companies using unique approaches to customer service have embraced.

 

Answers

CourseLover
(12)
Status NEW Posted 01 Sep 2017 02:09 PM My Price 10.00

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