A written  essay on the attached case study. Directions are listed below. 

CASE STUDY2- MUW ORG BEHAV.doc

CASE STUDY 2

 DIRECTIONS

Write an essay for the following case study. Read the case study carefully and respond to the 5 discussion questions in detail. The following guidelines must be met:

• A summary of the case must be the first element of your submission. 
• In your response you must number and type each question and then provide your answer directly under the question.  Use the essay method not a report method. 
• Your response must provide rationale for your answer and should demonstrate an understanding of the case. 
• Give credit to your resources—whether it is a direct quote or a paraphrase.  Not doing so is plagiarism.
• Supplementary information from research is welcome but should not be used exclusively as a response.  Nor should that research replace the information in this case study.
• Use well developed paragraphs with correct grammar, spelling, and punctuation.
   

ORGANIZATIONAL CULTURE AT LARSSON-KNOFF

Lisbeth Kakutani is committed to making sure that her teams run as efficiently and as harmoniously as possible. When an opening comes up, she is relentless in working to find the right person, someone who has the skills and abilities to do the job but also someone who will fit the culture. Part of Lisbeth’s commitment stems from what had been fostered in the culture of Larsson-Knoff, Inc. well before she arrived. The community atmosphere at Larsson-Knoff is one that is supportive of family and oriented in group-work. Larsson-Knoff’s mission speaks of working for the good of the many rather than the advancement of the individual, and for those who have been with the organization for years, it has become a true family atmosphere.

As Lisbeth sorts through applications for an opening in her department, she finds herself struck by one in particular—Graham Williams. Graham has every academic and professional qualification Lisbeth could want for to fill the position, and she immediately calls him in for an interview. Graham impresses Lisbeth during the interview. His education and experience should allow him to become effective as soon as he joins the team. He is the best candidate she has seen. Lisbeth’s only reservation is that Graham seems to be something of a loner although he assures her that he can work very effectively with others.

As soon as Graham joins the team, Lisbeth is aware that her concerns are well founded. Graham prefers to work on projects alone. He willingly shares his information but rarely does the work in conjunction with the other members of the department. Lisbeth is worried that Graham is completely disinterested in being a good team member. However, Graham’s work is superb, and she is well aware that clients approve whole-heartedly regarding his designs and his approaches. In fact, Graham’s work on existing clients’ accounts has enticed new ones to come aboard.

Lisbeth is willing to give Graham time to develop his team skills but already the complaints are coming in from the other members of the group. Everyone has noticed Graham’s unwillingness to be a team player and they are not happy. Graham is creating a divide in Lisbeth’s department and serious problems are developing. Lisbeth really likes Graham and wants to keep him but is he worth disrupting the culture that is at the heart of Larsson-Knoff?

 

DISCUSSION QUESTIONS

1.        What purpose does culture serve for an organization like Larsson-Knoff?

2.        What role has the selection process of Lisbeth Kakutani played in developing and maintaining its culture?

3.        What actions might Lisbeth take to help Graham fit into its culture?

4.        Evaluate Lisbeth's options regarding Graham.

5.        What should Lisbeth do?  Why?

 

 

 

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Status NEW Posted 04 Sep 2017 10:09 AM My Price 10.00

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