Can someone please help me answer these questions please. The Course is about Ageing Support Your help will be greatly appreciated it.

 

1. When providing support services to a client how do you, as a support worker explain what you are doing and why you are doing it? - The question is asking,how do you explain what you are doing to the person and why you are doing it? eg: hi Fred, I am here to assist you with your ..... explain each step, get consent and ask preferences.
2. If you were working in the client's home, rather than a facility setting, what are some aspects of care which would need to be modified or adapted? - It wants to know, what modifications are needed in a personal residence. Can they get into the bath? shower access, do they need to sit, have they rails, do mats need to be removed are they a trip hazard?
3. When you first meet a client, explain how you would introduce yourself? - you need to have consent for all things, step by step explanation, what are their preferences. EG: do they prefer a cold shower?Soap? etc
4. Describe how staffs are required to prepare processes, equipment and aids for providing assistance to clients - how do you know where to find the information? Policy in the facility around.... Gather the equipment, know how to use it, gather necessary things... towels, clothing etc, does the person need to be seated....Consent.... temperature of the water, one person or 2 for this process.?
5. Joan would like Mr Fisher to use a walking frame instead of his walking stick as he is getting unsteady on his feet. She would like to use a motivational approach rather than a coercive approach. In a paragraph, explain what Joan could say to Mr Fisher to motivate him to use the walking frame.
6. Mr Fisher's daughter, Matilda charges up to - he could have been badly injured. I've a good mind to take him out of this facility!'Joan. ''Why isn't my father being looked after properly? You let him fall over . How could Matilda have used a more collaborative approach? How would this have been an advantage to her father?
7. Pasquale is a 70-year-old man. Today he is looking very uncomfortable. You notice that he is fidgety and keeps getting up to use the toilet. He must have gone 10 times in the last 30 minutes. When you ask him if he is okay, he says, 'Yes I'm fine'. It turns out that Pasqual has an enlarged prostate and is not able to urinate properly. Why do you think that Pasqual said he was 'fine' when he clearly wasn't?
8. A friend comes to visit Pasqual. She comes to you after the visit and says 'What's wrong with Pasqual? Does he have prostate cancer? What treatment is he having?' How should you answer Pasqual friend?
9. A client discloses to you in confidence that they are considering harming another person. Are you obliged to keep this matter to yourself due to confidentiality requirements? Why or why not?
10. Provide an example of a multi-disciplinary team and how this team would be used.
11. What communication and interpersonal techniques would you use when talking with the client? You may have personal values that conflict with those of clients and his/her family. How would you deal with this?
12. Why and how can difficulties occur when you communicate with people who are different from yourself? 
13. Describe how you would introduce yourself to a client for the first time. Include any information you consider they should know at that moment. 

 

Case study: Barbara is an Aboriginal lady from the Kimberley region. She lives in a small, remote community but has recently entered an aged care facility as she is seriously ill with cancer. She is not expected to live more than a few months. The closest aged care facility that could take her was three hour's drive from her home. The facility has only one male Aboriginal worker Ernes . The rest of the personal care workers are all female non-Aboriginal people. Most of the residents at the facility are not Aboriginal. Barbara does not settle well into the facility. She does not eat the food unless it has been brought to her from her family. She likes to chat with Ernest and tells him that he is the only one who understands how she feels about being so far away from home. She will not let him assist her with tasks such as dressing and bathing, however, as he is male. She often refuses to shower. Other residents have complained that Barbara is rude and often ignores them, and never looks them in the face. They also say she is dirty and they do not want to associate with her.

What issues does Barbara face regard communication with staff?

What issues does Barbara face in communication with other residents?

What assistance can Ernest give to other staff to assist them to communicate with Barbara?

Is Barbara being rude when she doesn't look people in the face when talking to them? Explain your answer.