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Using the company case history provided, carry out a knowledge managementassessment in order to identify areas where knowledge management interventionswould be both appropriate and beneficial.Please address the following questions:1.How does the company perceive KM?Do they demonstrate any bias (e.g. moretechnologythan people-oriented, moreefficiencythan innovation-oriented?)Analyze the definition of knowledge management?–Which key attributes of KMare of particular importance to this company? What are the strengths of theirdefinition?Weaknesses?How would you revise the KM definition in order toimprove it?2.What are the goals of this company – what problem(s) are they trying to address?Which, if any, are KM-related problems?What are the others?Identify the tacitand the explicit knowledge to be addressed for this organization.List both types ofknowledge in a table and justify your categorization. What is the company doingwell in terms of addressing tacit knowledge?Explicit knowledge?What could theydo better?Provide some recommendations and explain how the company wouldbenefit from them.3.Position the different aspects of KM at the company on the BTOPP framework(Benefits-Tool-Organization-People-Process).In your opinion, are they headed inthe right direction?Are they using effective incentives for knowledge sharing?How will they measure the benefits of having KM in place?Have they thought ofeverything?Whatwouldyourecommendtothiscompanyandinwhatorder/sequence – what should they tackle first?Why? How would you convincethem that this is the right step/direction?You need to evaluate your answers based on completeness in answering the questions,demonstrated understanding of the key knowledge management concepts in discussionsand justifications, and appropriate use of examples throughout to support your views.Also you need to evaluate based on the level of persuasiveness of your arguments,justifications, and positioning.

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Status NEW Posted 11 May 2017 02:05 AM My Price 8.00

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