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Elementary,Middle School,High School,College,University,PHD
| Teaching Since: | Jul 2017 |
| Last Sign in: | 362 Weeks Ago, 3 Days Ago |
| Questions Answered: | 5502 |
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MBA.Graduate Psychology,PHD in HRM
Strayer,Phoniex,
Feb-1999 - Mar-2006
MBA.Graduate Psychology,PHD in HRM
Strayer,Phoniex,University of California
Feb-1999 - Mar-2006
PR Manager
LSGH LLC
Apr-2003 - Apr-2007
I’m going to play a mock scenario about solving customer complaints. I assume that a customer comes into my watch shop and complain about the battery being dead. I will first confer the issue with the customer, and then redirect the customer to the no battery watches that do not require replacement. Explain the benefits of the watch and how it better meets the customer’s needs.
After this activity, I need to ask a few questions which are related to the topic and the mock scenario, can you please tell me what questions can I ask? Besides, I also need the dialog
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