Unlike a pull system, which aims to produce goods or ensure delivery of services in advance of demand, a push system waits for the process customer to signal need for a good or service before producing it to fillfill that need.

True or False

 

2. An organization's transformation system must be isolated from its environment. Accordingly, the organization specify its

a. cross-functional boundaries

b. conceptual boundaries

c. operational boundaries

d. organizational boundaries

e. system boundaries

 

3.Associated with the 5S technique, the Japanese term meaning "to standarized work and adopt seiri-seiton-seiso throughout so that all employees know what their responsibilites are is.

a. seition

b. seiri

c. seiketsu

d. seiso

e.shitsuke

 

4. In a service operations context, "process flowcharting is known as service blue-printing

True or False

 

5. Identifies all the processing steps and tasks undertaken to complete a product or deliver a service from beginning to end most accurately and therefore, best identifies

a. operational effciency

b. the principles of muda and gemba

c. lean systems

d. the value syste,

e. lean thinking

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Status NEW Posted 14 Sep 2017 02:09 PM My Price 8.00

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