Dr Nick

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About Dr Nick

Levels Tought:
Elementary,Middle School,High School,College,University,PHD

Expertise:
Art & Design,Computer Science See all
Art & Design,Computer Science,Engineering,Information Systems,Programming Hide all
Teaching Since: May 2017
Last Sign in: 340 Weeks Ago
Questions Answered: 19234
Tutorials Posted: 19224

Education

  • MBA (IT), PHD
    Kaplan University
    Apr-2009 - Mar-2014

Experience

  • Professor
    University of Santo Tomas
    Aug-2006 - Present

Category > Business & Finance Posted 19 Sep 2017 My Price 14.00

the Otis Elevator Case.

Read the Otis Elevator Case. Then answer the following question. 

1.   What is OTISLINE? Did OTISLINE improve or make worse the ability to observe the performance of the service organization? If so how?

2.   What was Bousbib’s “stretch” goal in early 2002? What IT project did Otis view as the critical piece in attempting to achieve this goal?

3. Please develop a Porter’s competitive model of the elevator market. Decide whether you think each of the five forces is strong or weak, and give some explanation to support your view.

Please submit as a PDF file

Answers

(4)
Status NEW Posted 19 Sep 2017 12:09 PM My Price 14.00

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