1. A helper finds it difficult to listen to her client who has a history of childhood abuse. She "tunes out" when he speaks about the physical abuse and is unable to offer support and understanding to her client. What most closely describes what the helper may be experiencing?

a) Emphaty Fatigue

b) Burnout

c) Compassion Fatigue

d) Emotional Labor

2. Direct interviewing is a form of assessment that involves

a) observation by others

b) the helper and client identifying concerns through verbal and nonverbal exchanges

c) demonstrating part of the issue in an in vivo yet stimuled enactment

d) using fantasy and directed imagery to vicariously experience some aspect of the concern

3. According to Mitchell (2007), helpers must keep timely and accurate records for the following three primary reasons:

a) fiscal, clinical and discovery

b) fiscal, clinical and legal accountability

c) clinical, legal accountability, and supervision

d) clinical, fiscal and supervision

4. Empathy, genuineness, and positive regard are elements of _____________ .

a) transference

b) countertransference

c) the working alliance

d) facilitative conditions

5. __________ is the clinician's obligation not to disclose confidential information about a client, whereas ______ deals with the patient's right to exclude from a legal proceeding communications made to a treating clinician.

a) Confidentiality; privacy

b) Confidentiality; privilege

c) Privilege; confidentiality

d) Privacy; confidentiality

6. Sue and Sue (2008) identified all the following characteristics of culturally skillful practicioner EXCEPT:

a) developing the appropriate intervention strategies and techniques

b) helper's awareness of their own assumptions, values, and biases

c) educating the client about the helper's ethnicity

d) understanding the worldview of the client

7. A genogram is unable to identify the interactional patterns between the client and the environment but is a useful visual tool to identify family members

a) true

b) false