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Remember: I am looking for your own thoughts. How does this relate to what you have seen in your personal life or professional career?  A few short paragraphs are better than several long ones that just repeat what you've read.

REFERENCES ARE MANDATORY !

CHAPTER 6 Telecommunications and Networks

Case One p. 261
Latest Telecom Technologies Feed Crucial Information to Physicians in CHA

Critical Thinking Questions
1. What would be the consequence of complete network failure to a medical organization like CHA? How could this be prevented?
2. What issues of privacy arise in the medical setting regarding wireless networking?

Case Two p. 262
Del Monte Provides Secure Connections for Telecommuters

Critical Thinking Questions
1. What benefits do Del Monte and its employees enjoy by providing extranet access to the Del Monte network?
2. If you could choose whether to work at home or in a corporate office, which would you choose and why?

CHAPTER 7 The Internet, Intranets, and Extranets

Case One p. 306
The Best Online Brick-and-Mortar Retailer

Critical Thinking Questions
1. If J.C. Penney’s online sales account for only 6 percent of total sales, why is it considered so valuable?
2. What other ways might J.C. Penney take advantage of its Web site to boost its total sales?

Case Two p. 307
Procter & Gamble Implement Enterprise 2.0

Critical Thinking Questions
1. How can each of the five Enterprise 2.0 applications used by P&G help its employees be more effective and efficient?
2. Compare and contrast e-mail, IM, and blogs as tools for effective communications.

 

5/19/11 1:23 AMPrint ChapterPage 1 of 61http://atext.aplia.com/controller/ChapterPrint.aspx?isbn=0324665288&m…menubar=0,directories=0,location=0,status=0,scrollbars=1,resizable=0Telecommunications and NetworksChapter Introduction6-1An Overview of Telecommunications6-1aBasic Telecommunications Channel Characteristics6-1bShort Range Wireless Options6-1cMedium Range Wireless Options6-1dWide Area Wireless Network Options6-1eFuture Wireless Communications Developments6-2Networks and Distributed Processing6-2aNetwork Types6-2bBasic Processing Alternatives6-2cClient/Server Systems6-2dTelecommunications Hardware6-2eTelecommunications Software6-2fSecuring Data Transmission6-2gOther Encryption Methods6-2hVirtual Private Network (VPN)6-3Telecommunications Services and Network Applications6-3aCellular Phone Services6-3bLinking Personal Computers to Mainframes and Networks6-3cVoice Mail6-3dHome and Small Business Networks6-3eElectronic Document Distribution6-3fCall Centers6-3gTelecommuting and Virtual Workers and Workgroups6-3hVideoconferencing6-3iElectronic Data Interchange6-3jPublic Network Services6-3kElectronic Funds Transfer6-3lDistance Learning6-3mShared Workspace6-3nUnified Communications6-3oSpecialized Systems and ServicesChapter Recap