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MBA (IT), PHD
Kaplan University
Apr-2009 - Mar-2014
Professor
University of Santo Tomas
Aug-2006 - Present
1250 words
Do an Internet search, supported with references and in-text citations, for a real company example that saw dramatic improvements as a result of adopting a formal TQM program (pick any one). In your paper, cover the following specific items:
Name of the company, what it does, and the kind of competition it faces The specific event or issue that drove it toward embarking on a formal quality improvement program A description of any implementation challenges What results were achieved (be specific) Any disappointments or unresolved issues What you learned from doing the researchAt least two referencesÂ
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