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MBA.Graduate Psychology,PHD in HRM
Strayer,Phoniex,
Feb-1999 - Mar-2006
MBA.Graduate Psychology,PHD in HRM
Strayer,Phoniex,University of California
Feb-1999 - Mar-2006
PR Manager
LSGH LLC
Apr-2003 - Apr-2007
Read the section entitled "LEGAL/ETHICAL CHALLENGE: Swastikas and Neonatal Care" and answer the questions at the end of the case. Please answer it in Connect as below:
4. Tell all members of the panel during the interview.
Laying the claim against the previous employer was the right thing to do. It was wrong of them to over bill the patients, and right for you as the nursing director to report the issue. It was to be expected of you to point out to a wrong and demand an explanation and a solution to the problem.
As news would travel fast in an industry like nursing, It would be great to share that information at the very beginning as they could learn a while later. Divulging the information at this stage would be an added bonus for you, as it would show that you are to be trusted , and also pointing out where something is done wrong.
LEGAL/ETHICAL CHALLENGE
Swastikas and Neonatal Care
This case involved an incident that occurred at Hurley Medical Center in Michigan. It resulted in a lawsuit.
Tonya Battle, a veteran black nurse in Hurley's neonatal intensive care unit, was taking care of a baby when a man walked into the unit. The man, who had a swastika tattoo, reached for the baby and was stopped by Tonya. She asked to see the wristband that identified him as the baby's parent. This was apparently hospital policy. “He abruptly told her he wanted to see her supervisor, who then advised Battle she should no longer care for the child.”101 The man requested that no African-American nurses should take care of his child.
A note was subsequently put on the assignment clipboard saying, “No African American nurse to take care of baby.” Tonya was “shocked, offended, and in disbelief that she was so egregiously discriminated against based on her race and re-assigned, according to the lawsuit, which asks for punitive damages for emotional stress, mental anguish, humiliation and damages to her reputation.102 Battle could not understand why the hospital would accommodate the man's request. Although the note was later removed, black nurses were not allowed to care for the child for about a month.
Page 142
It is important to note that the “American Medical Association's ethics code bars doctors from refusing to treat people based on race, gender, and other criteria, but there are no specific policies for handling race-based requests from patients.” Further, a survey of “emergency physicians found patients often make such requests, and they are routinely accommodated. A third of doctors who responded said they felt patients perceive better care from providers of shared demographics, with racial matches considered more important than gender or religion.”103
Your Views
What would you have done if you were a medical administrator at the time the request was made?
What would you do about the lawsuit?
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