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employee relations strategy

 

 

 

 

 

 

 

 

 

 

 

 

 

    

Date prepared

Author’s name

 

 

 

Table of contents

 

 

 

1. _    Equal employment opportunity                                                                           

2. _    Family/work relationships                                                                                   

3. _    Discrimination, harassment and bullying                                                            

4. _    Diversity                                                                                                              

5. _    Conflict resolution                                                                                               

6. _    Grievances and complaints                                                                                

7. _    Appeals process                                                                                                  

8. _    Recruitment                                                                                                        

9. _    Induction                                                                                                              

10. _  Training                                                                                                               

11. _  Performance management                                                                                

12. _  Performance development and improvement                                                   

13. _  Termination of employment                                                                                

14. _  Continuous improvement                                                                                    

15. _  Risk management                                                                                               

 

 

 

 

 

1.      Equal employment opportunity

Document a brief policy to outline how the business complies with EEO legislation.

What is expected of employees and managers?

How does the business adopt EEO principles?

2.      Family/work relationships

Document a brief policy to outline how the business accommodates family work relationships and how they comply with the principles of the NES.

Who does this policy apply to? Under what circumstances?

How does an employee make a request for flexible working arrangements?

What is the approval process?

 

Making a request

 

Approving a request

3.      Discrimination, harassment and bullying

Document a brief policy that complies with anti-discrimination, harassment and bullying legislation.

Define what type of behaviour constitutes discrimination, harassment and bullying.

Describe the process for reporting cases of discrimination, harassment and bullying.

What are the possible outcomes of an investigation?

4.      Diversity

Document a summary of Kingfisher’s diversity policy. The full policy is available on the Kingfisher intranet: www.didasko-online.com/kingfisher/human-resources.php

 

Policy aim

 

Policy scope

 

Diversity strategies

 

 

5.      Conflict resolution

Document a brief conflict resolution policy which outlines how conflict should be identified and dealt with.

What should employees do if they are unable to resolve their differences?

6.      Grievances and complaints

Document the process for reporting and responding to grievances and complaints.

7.      Appeals process

Document the appeals process.

What ADR processes might Kingfisher recommend?

Are there any best practice guides they refer to when responding to appeals?

8.      Recruitment

Document the recruitment policy and procedure.

9.      Induction

Document Kingfisher’s induction policy.

 

Procedure

Outline the procedure that must be followed when inducting new employees.

What documents must new employees receive?

What topics must be covered during induction?

10.    Training

How does Kingfisher provide guidance and support to help employees achieve performance expectations?

How are training needs identified?

Who is responsible for maintaining training records?

 

 

11.    Performance management

What is the purpose of having a performance management policy and procedure?

What is the aim of the policy?

What is the procedure for documenting a performance development plan?

When are performance reviews conducted?

How are employees rewarded for their efforts?

What does Kingfisher do to retain existing employees?

 

Phase 1: Performance development plan

 

Phase 2: Performance review

 

Reward and retention

12.    Performance development and improvement

What performance development and improvement programs does Kingfisher have?

13.    Termination of employment

Document a policy that minimises the risk of unfair dismissal.

When can an employee lawfully terminate an employee without notice?

14.    Continuous improvement

Document a brief policy statement outlining Kingfisher’s commitment to continuous improvement.

Who is responsible for reviewing and auditing the policy? How often?

15.    Risk management

Outline the situations when a risk assessment should be conducted.

What areas of human resource management should be considered when conducting a risk assessment on employee relations policies and practices?

What procedure should staff follow if they identify a risk?

 

A template for recording and reporting risk assessments is available on the Kingfisher intranet.

Attachments:

• 1506610735-Kingfisher Products and Services.pdf