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MCS,MBA(IT), Pursuing PHD
Devry University
Sep-2004 - Aug-2010
Assistant Financial Analyst
NatSteel Holdings Pte Ltd
Aug-2007 - Jul-2017
1.Mira Smith is the human resources director for a manufacturer of airline parts in Montreal. The environment of the company is one of high stress, and Smith realized that she needed to take the steps to ensure that the stress would not affect the physical and psychological health of her firm's employees. discuss what the outcome of high levels of stress can be on both the individual and the organization. If you were Smith, what kind of plan would you set up to help prevent the effects of stress?
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2. respond to this
High levels of stress at work can have negative consequences on both the employees and the organization. High stress job environment affects the employee morale and her mental and physical health, which eventually affects her performance. This leads to further de-motivation of the employee. As for the organization, stressed employees lead to lowering of the efficiency and productivity, rise in staff turnover and hence recruitment and training costs, absenteeism, litigations and health and safety issues. Overall high stress can even lead to damage to the organisation's reputation and good will.
If I was in Smith's place, I would make sure to remove any form of role or job ambiguity from the work profiles and reporting structures of the employees to start with. Ambiguity at the job is the leading cause of stress; hence I would ensure clarification of task assignments, authority, responsibilities, and performance evaluation criteria at all levels in the organization. I would also encourage the managers to have more consideration in their managing styles, to delegate more and increase the individual autonomy wherever the situation warrants it. I would encourage the management to clarify organization and job goals and decision criteria to the employees and functional heads. I would incorporate some form of stress busting exercising program like yoga or aerobics in the non-working hours for the employees who wish to participate. Lastly, I would try and set mandatory vacation policies, and ensure reasonable working hour for all the employees which will help them relieve their stress levels
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3. respond to this
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Impacts / Outcome of high level stress on Individual employees can be seen as the following points,
1) Higher rate of employees' turnover and absenteeism. As people less interested in work rather they left or frequently make an absence to the workplace.
2) It creates frustration on the employees due to low motivation.
3 ) It reduces the productivity level of the employees.
4) Physical as well as mental decay may be seen among some employees.
5) The social loafing will be increased.
IMPACTS ON ORGANIZATION:
1) Organizations may seek crisis for employees as due to stress very few people will be interested or after joining their continuation may be exist for a short period of time.
2) The recruitment and selection cost will be higher. Also replacement cost will be an issue.
3) Training cost will increase due to new hires or work breakdown.
4) Inability to meet the customers demand.
5) A growing number of conflicts, chaos and aggression among the employees.
6) The cost of damages and litigation may be borne by the organization due to its involvement in many legal suits with staffs.
I would set up the following plans to mitigate the challenges of stress:
1) The counseling sessions will be conducted for department wise . So, as to identify the key reasons for existing stressful workplace environment.
2 ) The entertainment and flexible hours plan will be introduced.
3) The more demanding jobs will be reorganized by lowering the responsibilities assigned to the employees with assistance of a subordinate or an additional same level of employee.
4) The leadership style must be adopted as democratic because if employees problems will be listen then sure they will resume faith in work culture of the organization, which will ultimately get reduction in employees stress.
5) A successful stress management team will be constituted. The primary role of this team will to take immediate action to existing high level of stress situation.
For this the team will introduce some attractive monetary benefits and entertainment type new offerings to the employees.
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