QuickHelper

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    Phoniex
    Jul-2007 - Jun-2012

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    ChevronTexaco Corporation
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Category > HR Management Posted 29 Sep 2017 My Price 8.00

Chapter 17 Negative News and Crisis Communication

Week 6 Discussions & Learning Activities 

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Activity 1

Think of a situation in your job in which you need to communicate a negative message.

1.     Develop a written message that states the message clearly.

2.     Describe how you would present the negative message in person

Draw on the four parts of a negative message reviewed in the text: (1) Buffer or cushion, (2) Explanation, (3) Negative News, and (4) Redirect

Activity 2

Select one of the scenarios on page 675 through 678 of your text and develop a crisis communication plan for your selected scenario. See page 669 of your text to learn about the components of an effective crisis plan.

 

 

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QuickHelper
(10)
Status NEW Posted 29 Sep 2017 11:09 AM My Price 8.00

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