Critical Action Items:

• Develops and monitors programs for budget, licensing and program standards.
• Develops and achieves sustainability for current programs.
• Assures that all programs maintain a high quality of service for clients, community and agency.
• Ensures the accountability of staff for program services, outcomes, standards.
• Verifies that all contracts are in compliance.

Measurable Deliverables:

• Program outcomes are tracked and achieved for the entire unit.
• All programs, at all times, are in compliance with contract, budget and licensing guidelines.
• Program and agency reports are submitted on time as proposed in contracts and/or by Executive Vice President.
• All budgets are on track with contract and agency standards.
• All reports for contracts, agency and community are submitted on time.
• All programs are following division quality assurance plan.

Other Responsibilities:

• Responsible for the overall performance of division and staff.
• Meets all Executive Board and Policy Council requirements.
• Develops and maintains organizational management structure which promotes best practices, facilities optimum delivery of services for the entire unit.
• Partners with the Executive Vice President to create and maintain an internal operations manual of the organizational structure and each programmatic function based upon: state licensing requirements, individual program/grant policies and procedures, and the agency’s internal policies and procedures. Maintenance of the operations manual will be done no less than once per year.
• Develops and evaluates divisional goals and performance in cooperation with the Executive Vice President by making recommendations and ensuring compliance with all implemented changes.
• Hire, train, supervise, and evaluate assigned program personnel.
• Guide, lead, develop and mentor all direct reporting staff to promote optimal performance through regular communication and evaluations; ensures that all staff within the unit receives the training necessary to provide the highest quality programming as possible.
• Conducts bi-yearly program reviews to ensure that programs, contracts and licenses within the unit, are in compliance with standards.
• Assures compliance with ADA requirements, state licensing, funding requirements, and BCFS policies/procedures.
• Oversee and remediate deficiencies associated with contracted services.
• Approves and submits all contract reports.
• Organize and participate in local and regional meetings with community entities in the region to address current and future issues affecting the program operations.
• Participates in service expansion planning, budget preparations and long and short-term planning for the program.
• Work effectively with the BCFS HHS Executive Vice President, state licensing representatives, and all funding source entities.
• Member of IMT. Attends all mandates trainings for IMT and reports for active duty when required.
• Other job duties as assigned.

Requirements:

• Experience with developing, measuring and obtaining contract outcomes for multiple Head Start contracts.
• Excellent writing skills including experience reviewing and approving program and contract reports, and formulating grant applications for submission.
• Excellent presentation and communication skills.
• Ability to build and enhance community partnerships
• Experience in professional development and training for staff.
• Excellent computer skills with experience assisting with the development, implementation, and maintenance of data collection.
• Experience with human resources policy requirements, including hiring and termination of personnel; knowledge of federal and state personnel standards.
• Experience with managing and processing improvement of programs, grants, and contracts.
• Possess excellent interpersonal skills, as well as, organizational and planning skills.
• Possess sensitivity to the service population’s cultural and socio-economic characteristics.
• Ability to organize, and prioritize duties and responsibilities efficiently.
• Ability to work independently.
• Possess a valid driver’s license, work eligibility status and have an excellent driving record.
• Must pass criminal and driving background check.

Minimum Qualifications: 
Master’s Degree in Education, Business or related field with five (7) years of experience working with Head Start (or comparable program) to include a minimum of five (5) years of management and supervisory experience and five (5) years of experience in providing financial oversight and management to multi-million dollar program / projects.
-OR-
Bachelor’s Degree in Education, Social Services or related field with ten (10) years of experience working with Head Start (or comparable program) to include a minimum of seven (7) years of management and supervisory experience and seven (7) years of experience in providing financial oversight and management to multi-million dollar program / projects.

Preferred Qualifications: 
Professional licensure is preferred. Experience with federal, state, county, grants and contracts and private foundation grants are also strongly preferred. Experience with Head Start strongly preferred.

Job Type: Full-time

Job Location:

• San Antonio, TX 78232

Required experience:

• Management: 5 years