A company has experienced a high degree 0f turnover during the past year. Senior leadership is concerned about the amount of turnover and worried that HR is not moving fast enough to fill these positions. The hiring managers say that the applicant pools have been weak lately and they have had trouble finding qualified applicants to hire from within the pools HR provides. HR has relied heavily on recruiting by word of mouth, which in the past has generated applicants that fit the company's culture. The reward for referrals that results in hiring has also been popular with employees. What would be the most effective step to avoid unwanted turnover in the future?   Develop and administer an employee satisfaction survey that survey that solicits feedback about employee perceptions/Schedule meetings with senior leaders to discuss the impact turnover has had on their business and create a strategy to prevent future turnover/Implement team-building activities to foster a collaborative work environment/Contact interviews with senior leaders about why they think turnover at the organization is so high.   An operations team is having problems with the IT support staff responsible for finishing their deliverables. According to operations, IT is not providing timely support, causing delays for operations. The operations team leader thinks HR should do something to get everyone to work together more effectively. However, the CEO is considering outsourcing IT to increase productivity. The IT manager insist the IT staff is doing everything they can. IT believes that the operations team is impossible to satisfy and ask HR's help to change the CEO's mind about outsourcing.  What is the best method to address IT's fears about outsourcing?  Tell IT that HR will ask for a meeting with the CEO to discuss his plan for outsourcing/Tell IT that HR will work with the IT staff on comparing the productivity of outsourcing versus not outsourcing/Determine whether outsourcing is one of the long term strategic objectives for the organization/Tell IT that HR will provide information to the CEO on how outsourcing will affect the morale of IT.