CASE

Sarah recently graduated from the university and was hired as a training staff in fashion trends. The company supplies office uniforms and different clothing orders from a big mall nearby. Since it started operations two years ago, the business has been successful in producing and delivering the orders of its customers. The managing president, Jim, being a fashion designer himself, does hands-on work and supervises the marketing efforts, Office operations and production activities. Recently, the orders have doubled. The production of these orders requires hiring new staff and acquiring more sewing machines. Now that the business has expanded, Jim is realizing a need to create a standard training procedure for staff especially since newly-hired sewers are starting work and set of brand-new high technology sewing machine are arriving in two weeks. The production unit needs to meet the delivery dates of the increased volume of orders the soonest possible time.

Currently, the new staff undergoes work orientation with an experienced staff by observing how the work is done, and learning on the job. Jim saw this takes time and has higher incidence of poor quality output. Sarah is then tasked to create a training program particularly for new employees.

DUSCUSSION QUESTIONS

1.      What are the key factors that Jim and Sarah should consider is designing the orientation and on boarding activities?

2.      What training methodologies are appropriate for the new employees of fashion trends? Explain.

3.      What are the ways in which Sarah can access if her training program is effective? Explain your answer and give examples.

 

4.      How can training help fashion trends in meeting its business objectives?