PS2100: Week 3 Assignment How can I ensure that I will remain professional and dedicated
to my healthcare career even when the workplace is challenging?
This assignment helps you apply your knowledge from this week’s modules
and readings.
The workplace can be challenging. You may face obstacles like hearing
gossip, long meetings, bad leadership, and unpredictable tasks. Individual
and group dynamics are important concepts to understand for career
readiness. 50
Understanding Management
Answer the following questions. 1. List the four main functions of managers.
a. Type answer here
b. Type answer here
c. Type answer here
d. Type answer here 2. In your opinion, which function above is the most important and why?
Type answer here 3. Define the term: incompetent manager
Type answer here
4. List 3 characteristics of a good manager.
a. Type answer here
b. Type answer here
c. Type answer here The Mind of an Incompetent Manager
Carrie loves her job at the local medical office but she unfortunately has a bad manager. Carrie knows
that she is expected to act professionally and communicate effectively even though her manager is
incompetent. 5. G. Denial F. Buck passing E. Obfuscation C. Delaying tactics D. Playing the In the section below, match the
© Ultimate Medical Academy. 1 warning sign (A-G) to the statement that applies: ___. “Well, if you think this is a problem, then why don’t you put your request in an e-mail? I
review housekeeping e-mails like this on the 15th and 30th of the month. I’ll be able to
address it then.” ___. “I generally don’t approve vacation day requests. I just let Mamie, our secretary, do it.” ___. “You say that the printer is down, but I believe that if you leave it alone, it will reboot itself.
No problem here.” ___. “Section 6.2 of the handbook should tell you whether or not you can take vacation days
between the months of June to November. Unless there’s a hurricane. Then there are
instances under which it’s acceptable. There is a form to complete for each acceptable
instance. You can find that online under the third tab on the fourth page of our website.” ___. “Well, it’s unfortunate that your baby had a fever of 102 in the middle of the night, but the
meeting started at 7:30 AM sharp. You needed to be here to take the minutes. I’m issuing
you a verbal warning.” ___. “I know they’re meeting to fire me. Well, the joke is on them because I’m off to Morocco for
three weeks; starting tomorrow!” ___. “Order a new printer for my department? Oh, I don’t know. I’ll just let the IT department
handle that.” 6. Select one of the statements above and describe how you would react if your manager spoke to
you in this manner.
Type answer here Groups and their Inner Workings
Answer the following questions.
7. List the six main reasons why people tend to join groups.
a. Type answer here
b. Type answer here
c. Type answer here
d. Type answer here
e. Type answer here
f. Type answer here
8. Define the term: group cohesion?
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9. What factors could decrease group cohesion?
© Ultimate Medical Academy. 2 Type answer here
10. In your opinion, do you prefer to work in groups/teams or by yourself? Explain.
Type answer here Individuals and Self-Management
Answer the following prompts.
11. Provide an example of a situation when an employee should be fired.
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12. List the components of self-management.
a. Type answer here
b. Type answer here
c. Type answer here
d. Type answer here
e. Type answer here
13. Choose one of the practical time-management techniques from the textbook and explain why you
believe that it is important for workplace success.
Type answer here Reflection
Reflect on what you have learned this week to help you respond to the question below. You may choose
to respond in writing or by recording a video!
14. The workplace can be challenging. You may interact with individuals who are not like you or you
may have a supervisor that is not a good leader. You may face obstacles like hearing gossip, long
meetings, diverse personalities, and unpredictable tasks. How can you ensure that you will remain
professional and dedicated to your job even when the workplace is complex?
Type answer here © Ultimate Medical Academy. 3

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• 1506960551-PS2100_Wk3_Assignment_2017_V01 2.docx