__________refers to the tendency of people in groups to suppress contrary opinions.

Shirley works in the human resource department at Turtle Shells, Inc. She believes she is seeing an increase in drinking problems among the workforce. She thinks she needs to investigate further. She is at what stage of the managerial decision making process?

The concept that people have the time and cognitive ability to process only a limited amount of information on which to base decisions is known as

____ decisions are associated with decision rules.

The essence of ____ is to choose the first solution available.

Organization structure is defined as the

____ means that each employee is held accountable to only one supervisor.

Which of the following leads to strong coordination across functional areas and greater flexibility in responding to changes in the environments?

Global companies often use a ____ structure to achieve simultaneous coordination of products across countries.

The formal and legitimate right of a manager to make decisions is

____ is an approach that brings together participants from all parts of the organization to discuss problems or opportunities and plan for major change.

____ refers to a change in the attitudes and behaviors of a few employees in the organization.

A fund providing resources from which individuals and groups draw to develop new ideas, products, or businesses is referred to as a

The final step to be managed in the change process is:

Organizational development specialists identify three distinct steps for achieving behavioral and attitudinal changes. These are

____ refers to the activities undertaken to attract, develop, and maintain an effective workforce within an organization.

____ allow employees to select the benefits of greatest value to them.

Which of the following is a process that uses multiple raters, including self-rating, to appraise employee performance and guide development?

Which of the following refers to all monetary payments and all goods or commodities used in lieu of money to reward employees?

____ is developed from critical incidents relating to job performance.

____ is a rigid, exaggerated, irrational belief associated with a particular group of people.

____ is a psychological experience of a person who, usually engaged in a task, is aware of a stereotype about his or her identity group suggesting he or she will not perform well on that task.

Which of the following is an invisible barrier that separates women and minorities from top management positions?

Which of the following means that an organization accommodates several subcultures?

Which of the following prohibits discrimination on the basis of race, color, religion, national origin, and sex?

The extent to which a person will fit into the overall organization is called:

____ refers to loyalty to the heavy involvement in the organization.

An evaluation that predisposes a person to act in a certain way is called a(n)

____ is defined as a positive attitude toward one's job.

Which of the following types of leader is one who has the ability to motivate subordinates to transcend their expected performance?

Which of these is the potential ability to influence the behavior of others?

The Michigan researchers used the term ____ for leaders who established high performance goals and displayed supportive behavior toward subordinates.

Which of these, according to the leadership grid, is a 1,9 management style?

Which need describes the desire to be accepted by one's peer, have friendships, be part of a group, and be loved?

____ describe the most basic human physical needs, including food, water and oxygen.

Alderfer referred to the needs for physical well being as ____ needs.

____ theory deals with employee's perception of fairness.

____ have the greatest impact, according to Herzberg, on job satisfaction.

What are the key elements of communication?

When a group of workers have routine tasks to perform, a ____ communication structure allows more time for the task to be completed.

Information distortion or loss of message content is a major problem with

____ is necessary for communication to be considered two-way.

____ is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

During the ____ stage of team development, the major emphasis is on task accomplishment.

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called

A competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party, is called

____ indicators focus on production and operating statistics.

The ____ plans future investments in major assets to be depreciated over several years.

Which of the following is a ratio that measures the firm's internal performance with respect to key activities defined by management?

Which of the following is considered a leverage ratio?