COMM 2200
Business Communication Citation and Documentation Exercise
Assignment
Situation: Your boss has been hearing about aromatherapy and its possible
benefits in the workplace. Since you’re so good at research, you’ve been
assigned the task of gathering information on the subject and reporting back.
Write a short research report, in standard memo format, summarizing the
information from all of these five sources. Give citations and your list of Works
Cited in APA style.
Note: Remember that all of these authors, books, magazines, etc. are fictional.
None of these sources of information actually exists.
1. From Charles Forth, Ancient and Modern Medicine (book), published in
Sunnydale, CA by the New Social Press, 2011. This paragraph was on page 49.
“Aromatherapy is an ancient medicinal practice that uses natural scents from herbs,
flowers, trees and other plants to treat both physical and emotional problems, from
depression and stress to addiction and influenza. Though it’s been labeled New Age by
both its critics and its practitioners, there’s really nothing new about aromatherapy at all.
It was practiced at least 5000 years ago by the Egyptians, 3000 years ago by the Chinese
and 2000 years ago by the Australian Aborigines.”
____________________
2. From a news story “Mystics in the corporate office” by Woody Boyd,
Hooterville World Guardian (newspaper), p. D12, on October 22, 2013.
“Over the past decade, everyone from major industries to small businesses has turned
increasingly to alternative medicine and New Age philosophy to boost the spirits and
fortify the health of their employees, while also increasing staff efficiency and
productivity. Some of America’s largest and most conservative corporations now offer
workshops in yoga, meditation, aromatherapy and Tai Chi to their employees. Why?
Because these practices actually work.”
____________________
3. From an article called “New age in Japan,” by Howard Moss, written in 2011
on a web site at http://www.altmedicine.org/aroma.html
“Does aromatherapy really help workers perform their jobs better? That’s what Japanese
scientists wanted to know when they conducted experiments in several office buildings
around Tokyo a few years ago. They infused the ventilation systems with various fragrances to see whether there would be any effect on workers. Remarkably, they
discovered that workers performing data entry tasks made 15% fewer errors when those
offices were scented with lavender, 25% fewer errors when scented with a crisp lemon,
and up to 40% fewer errors when the work environment smelled of mulberry.”
____________________
4. From a magazine article called “Health benefits of aromatherapy” by Virginia
Nordquist, appearing on page 14 of New Faithful Weekly, on June 7, 2014.
“French physicians Rene Maurice Gatefosse and Jean Valnet were the first modern
scientists to rediscover the wisdom that ancient doctors knew centuries ago about the
healing power of aromatherapy. They discovered that sniffing the right scents will help a
patient battle infectious disease, and can significantly shorten the recuperation time for
someone who has been ill or injured. For today’s employer, the good news about
aromatherapy is that it can help produce healthier employees in more productive offices
and cut down on health care costs.”
____________________
5. From a newspaper article called “Gizmonic smells its way to health” by Jay
Kinzo that appeared in the Albatross Gazette, p. A3, on February 9, 2013.
“Three years ago, Gizmonic Institute in San Francisco was facing a health crisis with its
workforce. Absenteeism spiked as high as 35% during the winter, employees were
chronically fatigued, and the institute’s HMO was threatening to raise their rates for
health insurance coverage. That’s when president Clayton Forrester heard about the
benefits of aromatherapy and decided to give it a try. Today, Gizmonic’s employees are
treated to regular therapy involving rose, cinnamon, jasmine, sandalwood and orange.
Aromatherapy has improved their health, minimized absenteeism and even reduced
Gizmonic’s insurance costs.”
____________________
Note: Remember that all of these authors, books, magazines, etc. are fictional.
None of these sources of information actually exists.

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