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Category > Psychology Posted 18 Oct 2017 My Price 10.00

what scheduling variation is being used?

Please help me

 

Case StudyInstructions

Read the following case study and, then, answer the questions below. Each question should be answered in at least one paragraph or 175 words. 

Marc Rodgers, CMA (AAMA), is working the front desk today. He is looking ahead to tomorrow’s (Friday) schedule. The office usually closes from noon until 1:00 p.m. for lunch. Marc takes note that tomorrow Dr. Miller is working a short day from 11:00a.m. until 3:00 p.m. Marc sees that Dr. Miller has the following appointments scheduled:

11:00    Laura White                                       2:00     Rinna Brown
            Joe Tanner                                                     Monica Floyd
             Lucy Smith                                                    Peter Conner

1:00     Justin Ivy 
            Ramona Pierce 
            Lucas Abrams

At 3:30 p.m., Rinna Brown calls to cancel her appointment for Friday. Shannon Reece wants to know if she can schedule a new patient appointment for tomorrow. Marcus Fowler, a familiar drug representative, wants to know if he can drop in briefly tomorrow.

Questions:

  • Based on Dr. Miller’s schedule, what scheduling variation is being used?
  • The office is usually closed from 12:00 p.m. to 1:00 p.m. for lunch. New patient visits usually last about one hour. Can Shannon Reece see Dr. Miller tomorrow?
  • How should Marc handle scheduling Marcus Fowler?
  • What needs to be done now that Rinna has cancelled her appointment?

Answers

CourseLover
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Status NEW Posted 18 Oct 2017 06:10 AM My Price 10.00

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