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| Teaching Since: | May 2017 |
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MCS,MBA(IT), Pursuing PHD
Devry University
Sep-2004 - Aug-2010
Assistant Financial Analyst
NatSteel Holdings Pte Ltd
Aug-2007 - Jul-2017
Explore the psychology of conversations. How does knowledge of this psychology assist in successful resolution of this case? Explore effective listening processes and strategies for improvement. Propose ways that managers can neutralize their emotions and the other person’s emotions during the conversation. Finally, summarize how conflict resolution can improve a professional working environment and productivity within. Be sure to propose real-world examples.
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