CourseLover

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    Devry University
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    NatSteel Holdings Pte Ltd
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Category > Computer Science Posted 24 Dec 2017 My Price 10.00

ACD-IP PBX Request for Proposal (RFP) Objectives

I have attached the course project outline but i just need to create the week 2 outline portion

ACD-IP PBX Request for Proposal (RFP) Objectives This project will introduce you to an important role of IT/Network Managers: To select an IP PBX solution for the new call center at a company's headquarters based on the evaluation of the company's needs and vendors' VoIP product features. The Chief Information Officer (CIO) would like an 8- to 10-page document (double-spaced, font size 12) that addresses the following tasks. After a numerical-matrix evaluation, select one solution from a list of vendors, containing features and capabilities to potentially meet your company's requirements. Justify your recommendation by writing an analysis that supports such a selection based on an overall evaluation of the product and the benefits it will bring to the company. Guidelines The Course Project is worth 170 points and is comprised of the following deliverable documents. o Week 2: Outline (20 points) o Week 4: Vendor Selection – RFP Draft (50 points) o Week 6: Analysis and Recommendation – Finalized RFP (100 points) o Week 7: Power Point and Video Presentation (105 points) Following is the list of vendors for you to choose from. o Avaya o Genesys o Interactive Intelligence o Mitel o Siemens Use the following check list to evaluate each vendor's product.
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Status NEW Posted 24 Dec 2017 01:12 PM My Price 10.00

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