Levels Tought:
Elementary,Middle School,High School,College,University,PHD
Teaching Since: | Apr 2017 |
Last Sign in: | 3 Weeks Ago, 6 Days Ago |
Questions Answered: | 7559 |
Tutorials Posted: | 7341 |
BS,MBA, PHD
Adelphi University/Devry
Apr-2000 - Mar-2005
HOD ,Professor
Adelphi University
Sep-2007 - Apr-2017
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•Question 1
Inseparability refers to
•Question 2
In the hospitality industry the concept of perishability means
•Question 3
Recruiters are looking for
•Question 4
The central focus in hospitality is
•Question 5
TQM focuses on
•Question 6
Which of the following would NOT be a moment of truth?
• Question 7
One of the most important in-room amenities that enables guest satisfaction is
•Question 8
Quality guest service requires that we
• Question 9
Intangible means
•Question 10
Key to being successful in the hospitality industry is
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