BUS 310 Week 7 Quiz 6

•Question 1

Employees who add value to the firm because of their expertise, background, or training are called ____ workers.

•Question 2

The problem-solving argument suggests that more diverse organizations will be more competitive because they will

•Question 3

The process by which a company adapts to its environment is called

•Question 4

The systems flexibility argument suggests that more diverse organizations will be more competitive because they will

•Question 5

Olive Garden restaurants actively work to recruit diverse applicants, accommodate diverse employees through flexible schedules and other means, and include diverse employees in decisions at every level of the organization. Which organizational strategy for dealing with diversity is shown in these actions by Olive Garden?

•Question 6

Sung says, "My employer assigns a mentor to each new hire. Employees can discuss racial or sexual harassment issues with the mentor in confidentiality. If there is any wrongdoing, my employer's rules require a thorough investigation." Sung's employer is using which organizational strategy for dealing with diversity?

•Question 7

John, a corporate accountant in a large computer manufacturing firm, celebrates Cinco de Mayo with his family every year because of his

•Question 8

Diversity always involves

•Question 9

Which law requires employers to treat people of different religions and national origins fairly in the workplace?

•Question 10

Sometimes managers must realize that individual differences cause employees to act in very different ways, which suggests that workers cannot all be treated similarly. Which of the following is the BEST individual strategy for dealing with this issue?

•Question 11

Which of the following BEST represents a multicultural organization?

•Question 12

Andy, a director of human resource management with a restaurant firm says, "Diversity in our organization results in higher job performance and lower turnover." Andy is using which argument to justify how diversity contributes to competitiveness?

•Question 13

The U.S. postal system utilizes different job grades to pay employees, which is part of a

•Question 14

When is pay compression MOST likely to develop?

•Question 15

A program that allows employees to select the benefits they want is called a(n)

•Question 16

When Piccadilly Cafeterias filed for bankruptcy protection in the fall of 2003, its pension fund did not have enough assets to cover expected future payments. Which law ensures that retirees will receive their pensions as promised?

•Question 17

____ refers to all of the pay and benefits provided to employees for the completion of work.

•Question 18

Organizations are MOST likely to be able to pay below-market compensation rates in an area with

•Question 19

What is the general method used to determine the relative value or worth of jobs to an organization?

•Question 20

Which mandated employee benefit is designed to provide a basic subsistence payment to employees between jobs?

•Question 21

Jorge, a supervisor for a large luxury hotel, compared his salary to other supervisors in the same organization. He found that his base pay was about 25 percent less than other individuals in similar supervisory jobs. Jorge is experiencing

•Question 22

Which mandated type of insurance covers individuals who suffer a job-related illness or accident?

•Question 23

All of the following are nonmandated benefits except:

•Question 24

Which of the following would be considered a DISADVANTAGE of the use of above-market compensation?

 

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