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COMM1002 Public Speaking Unit 4 Challenge 1 Sophia
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Julia is a social worker who leads a counseling program at a local health center and is comfortable speaking to small groups on an informal basis. Her supervisor asks her to speak in front of prospective donors at an upcoming fundraising event. Julia agrees but becomes nervous after realizing she will be delivering a prepared speech in front of a large audience.
Select the two statements describing speaking techniques used by Julia that will be effective in front of a large audience.
•
Julia is sure to hold her microphone as close to her mouth as possible so that it will amplify her voice for the large crowd.
•
Julia makes sure to keep her rate the same throughout so that the audience doesn't get confused.
•
Julia knows that even with a microphone, she should stand up straight and speak clearly to project her voice.
•
Julia realizes that her voice will not carry to the back of the room and decides to use a hand-held microphone.
•
Julia makes sure to scream the most important parts of her speech so that her audience pays attention during those moments.
•
Julia is worried that she hasn't prepared enough to say, so she takes long pauses between points to fill in the time.
Julia begins writing a first draft of her speech. She knows she needs to generate goodwill for the health center before stressing the importance of donations. Julia decides to highlight the importance of the health center to the community by pointing out the lack of options her patients would have if the center closed. She recites her first draft out loud to test aspects of her delivery.
Determine whether each of the following examples of Julia speaking can be considered an effective or ineffective example of using pitch or pauses.
= Correct Answer
= Incorrect Answer
Effective Ineffective
Julia records her practice speech to make sure her pace is engaging, but understandable.
Julia decides to put inflection on words like “the” and “of” to keep her audience’s attention.
Julia makes sure to avoid using distracting words like “um" and “uh.”
Julia is still worried about speaking in front of a large group of mostly unfamiliar people. She realizes she should tailor aspects of her speech to appeal to the donors who will be attending. Many will be traveling in from outside of town. Julia decides she needs to avoid alienating these donors. She reconsiders her speech and delivery with this new goal in mind.
Julia worries that her dialect may confuse some of the attendees, many of whom are not local, so she decides to adjust her (A) .
A
pauses pitch rate volume pronunciation paralanguage
Julia is nervous about how she will look in front of a crowd. She calls her friend Lucy, who gives presentations for her sales job and whose professional appearance she admires.
"You need to think about a lot of things, including your clothes, posture, and body language," says Lucy. "You want the donors to know you take this seriously."
"Maybe I should practice in front of you?" Julia replies. "I won't expect donations for a job well done of course!"
Which of the following statements does NOT represent a good suggestion Lucy would give to Julia to improve non-verbal communication during a speech?
•
Julia should consider what dress is appropriate for the occasion before deciding what to wear.
•
Julia should stand completely still during her speech so as not to distract the audience from her message.
•
Julia should move her hands and gesture with a purpose.
•
Julia should keep her arms and upper body open so that her audience feels more welcomed.
•
Julia should keep in mind the culture of her audience when thinking about how to make eye contact.
•
Julia should warm up her face before she speaks so that her face is ready to make facial expressions.
After thinking more about the context in which she will deliver her speech, Julia realizes many of the habits she developed during her counseling sessions will translate poorly to a more formal occasion. Due to the informal nature of the sessions, she hasn’t paid attention to her body language. She frequently uses visual aids such as handouts and video, but is unsure if she uses them in a way that keeps her audience engaged.
Select the two statements describing nonverbal audience interaction that will NOT help Julia keep her audience engaged.
•
Julia slouches and frowns when considering a question from one of her patients.
•
Julia shows her patients a chart in which the text and figures are large and clear.
•
Julia gestures with her hands when trying to emphasize an important point.
•
Julia distributes handouts at the start of a session, well before she plans to address them.
•
Julia transitions to several short video clips to show her patients new medical information.
•
Julia draws a graph on a whiteboard but covers it until she is ready to show it.
Julia considers the space where she will be speaking. The fundraising event will be held in a large hall at a nearby convention center. She believes the potential donors attending will be in a more giving mood if they feel a closer connection to the health center and its staff. She decides to make the space seem smaller and more personal to achieve this goal. She also considers moving into the audience during the speech.
Match the description of communication with the type of territory in which it takes place.
primary
secondary
interaction
• A.
A physician invites a patient into the examining room.
• B.
Two parents talk to each other outside an elementary school as they wait to pick up their kids.
• C.
Students sit in their preferred seats in the classroom while they wait for the professor to arrive.
• D.
A family sits down for a meal at a restaurant off of the highway.
Julia is overwhelmed by the considerations she has to make for the speech. She knows the future of the health center may depend on the success of the event. She speaks to Lucy again and admits that her stress level is high.
"I'm not sure how to calm myself down," she confesses.
"More rehearsal is probably your best bet," Lucy responds. "I'm willing to watch and give you feedback."
"That could be a big help," Julia admits.
Lucy suggests that Julia rely on a rehearsal through (A) by breaking the speech into chunks and working on each of those to better understand each part of the speech.
A
praxis simulation synthesis analysis catharsis mimicry
Julia rehearses her speech in front of Lucy a few days before the event. The two women are allowed access to the conference center hall for rehearsal. During the rehearsal Julia moves around as if she were addressing a crowd and uses the visual aids she has put together for the presentation. Lucy seems impressed when she finishes.
"Well done," Lucy says. "I had no idea the health center was that important."
"Let's hope the attendees come to the same conclusion," Julia replies.
Determine whether each of the following statements represents an important or unimportant consideration during Julia's rehearsal.
= Correct Answer
= Incorrect Answer
Important Unimportant
Julia comes to rehearsal without her hair or makeup completed.
Julia realizes that the room is right next to a loud bar with music.
Julia decides what she can skip if other parts of her speech go longer.
After Julia finishes her rehearsal, she realizes she has forgotten to account for the Q&A session. Her supervisor told her the attendees will be encouraged to ask questions after the speech. They may want more information on where their donation will go or advice on the fastest way to donate. Julia decides she will also need to prepare for the Q&A session before she is truly ready to give her presentation.
Which of the following statements represents an effective way for Julia to prepare for or conduct a Q&A session after her speech?
•
Practice how she will answer some questions with a friend or colleague before.
•
Do not take any questions until the end of the speech.
•
If a question is off-topic, answer it anyway to show the audience she appreciates them.
•
Make time to answer every question that her audience has.
•
Allow members of the audience a chance to speak on her topic too.
•
Avoid agreeing completely or disagreeing completely with a question.
The night of the fundraising event has arrived. Julia's presentation goes smoothly and the audience members find her engaging and informative.
During the Q&A session, several crowd members ask Julia about the health center's budget and the usefulness of their donations. Julia expertly handles the Q&A session and the attendees come away more eager to contribute. Several of Julia's coworkers admit they were impressed with her preparation.
"I knew how important the donations would be so I had to take this seriously," Julia says.
Order the methods Julia uses to manage her Q&A session according to where they would fall chronologically.
1. b. Julia passes out paper and pencil to everyone so that they can write down any questions they might have.
2. c. Julia repeats the question that an audience member had, so that everyone one can hear it.
3. a. Julia says, "did that answer make sense to you?"
Julia is a social worker who leads a counseling program at a local health center and is comfortable speaking to small groups on an informal basis. Her supervisor asks her to speak in front of prospective donors at an upcoming fundraising event. Julia agrees but becomes nervous after realizing she will be delivering a prepared speech in front of a large audience.
Select the two statements describing speaking techniques used by Julia that will be effective in front of a large audience.
Julia is not worried about touching or handling the Lavalier mic clipped to her shirt, because these microphones do not pick up noise like that.
Julia makes sure that her rate is different throughout the speech so that her audience stays interested in what she has to say.
Julia knows she should speak quickly when delivering the important parts of her message so that the audience is alerted to the fact that they should listen carefully.
People have always told Julia is has a nice sounding voice, so she is not worried about her rate.
Julia wants to be free to move around the room, so she chooses a Lavalier microphone to amplify her voice and give her freedom to walk around.
Julia decides to speak softly throughout the speech so as not to overwhelm the audience.
Julia begins writing a first draft of her speech. She knows she needs to generate goodwill for the health center before stressing the importance of donations. Julia decides to highlight the importance of the health center to the community by pointing out the lack of options her patients would have if the center closed. She recites her first draft out loud to test aspects of her delivery.
Determine whether each of the following examples of Julia speaking can be considered an effective or ineffective example of using pitch or pauses.
= Correct Answer
= Incorrect Answer
Effective Ineffective
Julia adjusts her pitch during the important points to draw the audience’s attention to them
Julia is silent for 45 seconds to draw the audience’s attention to her main point
Julia puts an inflection at the end of her questions to the audience
Julia is still worried about speaking in front of a large group of mostly unfamiliar people. She realizes she should tailor aspects of her speech to appeal to the donors who will be attending. Many will be traveling in from outside of town. Julia decides she needs to avoid alienating these donors. She reconsiders her speech and delivery with this new goal in mind.
Julia worries that her (A) may confuse some of the attendees, many of whom are not local, because she uses grammar and vocabulary with which they may be unfamiliar.
A
paralanguage speaking rate pitch dialect accent tone
Julia is nervous about how she will look in front of a crowd. She calls her friend Lucy, who gives presentations for her sales job and whose professional appearance she admires.
"You need to think about a lot of things, including your clothes, posture, and body language," says Lucy. "You want the donors to know you take this seriously."
"Maybe I should practice in front of you?" Julia replies. "I won't expect donations for a job well done of course!"
Which of the following statements does NOT represent a good suggestion Lucy would give to Julia to improve non-verbal communication during a speech?
Julia should move her hands and gesture with a purpose.
Julia should keep in mind the culture of her audience when thinking about how to make eye contact.
Julia should stand completely still during her speech so as not to distract the audience from her message.
Julia should keep her arms and upper body open so that her audience feels more welcomed.
Julia should consider what dress is appropriate for the occasion before deciding what to wear.
Julia should warm up her face before she speaks so that her face is ready to make facial expressions.
After thinking more about the context in which she will deliver her speech, Julia realizes many of the habits she developed during her counseling sessions will translate poorly to a more formal occasion. Due to the informal nature of the sessions, she hasn’t paid attention to her body language. She frequently uses visual aids such as handouts and video, but is unsure if she uses them in a way that keeps her audience engaged.
Select the two statements describing nonverbal audience interaction that will NOT help Julia keep her audience engaged.
Julia distributes handouts at the start of a session, well before she plans to address them.
Julia transitions to several short video clips to show her patients new medical information.
Julia slouches and frowns when considering a question from one of her patients.
Julia gestures with her hands when trying to emphasize an important point.
Julia shows her patients a chart in which the text and figures are large and clear.
Julia draws a graph on a whiteboard but covers it until she is ready to show it.
Julia considers the space where she will be speaking. The fundraising event will be held in a large hall at a nearby convention center. She believes the potential donors attending will be in a more giving mood if they feel a closer connection to the health center and its staff. She decides to make the space seem smaller and more personal to achieve this goal. She also considers moving into the audience during the speech.
Match the description of communication with the type of territory in which it takes place.
primary
secondary
interaction
A physician invites a patient into the examining room.
Two parents talk to each other outside an elementary school as they wait to pick up their kids.
Students sit in their preferred seats in the classroom while they wait for the professor to arrive.
A family sits down for a meal at a restaurant off of the highway.
Julia is overwhelmed by the considerations she has to make for the speech. She knows the future of the health center may depend on the success of the event. She speaks to Lucy again and admits that her stress level is high.
"I'm not sure how to calm myself down," she confesses.
"More rehearsal is probably your best bet," Lucy responds. "I'm willing to watch and give you feedback."
"That could be a big help," Julia admits.
Lucy suggests that Julia rely on a (A) by rehearsing at the location of the speech so she will know what to expect and her comfort level can be increased.
A
timing exercise feedback strategy visual aid vocal amplification simulated experience conversational style
Julia rehearses her speech in front of Lucy a few days before the event. The two women are allowed access to the conference center hall for rehearsal. During the rehearsal Julia moves around as if she were addressing a crowd and uses the visual aids she has put together for the presentation. Lucy seems impressed when she finishes.
"Well done," Lucy says. "I had no idea the health center was that important."
"Let's hope the attendees come to the same conclusion," Julia replies.
Determine whether each of the following statements represents an important or unimportant consideration during Julia's rehearsal.
= Correct Answer
= Incorrect Answer
Important Unimportant
Julia comes to rehearsal without her hair or makeup completed.
Julia realizes that the room is right next to a loud bar with music.
Julia decides what she can skip if other parts of her speech go longer.
After Julia finishes her rehearsal, she realizes she has forgotten to account for the Q&A session. Her supervisor told her the attendees will be encouraged to ask questions after the speech. They may want more information on where their donation will go or advice on the fastest way to donate. Julia decides she will also need to prepare for the Q&A session before she is truly ready to give her presentation.
Which of the following statements represents an effective way for Julia to prepare for a Q&A session after her speech?
Avoid anticipating what type of questions her audience would have.
Predict the number of questions based on the expected attendance.
Lengthen the speech so the Q&A session will have to be brief.
Rely on handouts to address any potentially confusing subjects.
Solicit possible questions about her topic via email before the speech.
Simplify the language of the speech to ensure there are no questions.
The night of the fundraising event has arrived. Julia's presentation goes smoothly and the audience members find her engaging and informative.
During the Q&A session, several crowd members ask Julia about the health center's budget and the usefulness of their donations. Julia expertly handles the Q&A session and the attendees come away more eager to contribute. Several of Julia's coworkers admit they were impressed with her preparation.
"I knew how important the donations would be so I had to take this seriously," Julia says.
Order the phrases Julia uses to manage her Q&A session according to where they would fall chronologically.
a. "At the end of the speech there will be 10-15 minutes for Q&A."
c. "I believe what I am hearing you ask is, 'how would we put your dollars to good use?' Is that correct?"
b. "I hope that made sense; would you like me to go into more detail?"
a. "At the end of the speech there will be 10-15 minutes for Q&A."
b. "I hope that made sense; would you like me to go into more detail?"
c. "I believe what I am hearing you ask is, 'how would we put your dollars to good use?' Is that correct?"