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COMM1002 Public Speaking Unit 4 Challenge 3 Sophia
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Stephen has joined an international company as the chief operating officer. His department oversees manufacturing plants in five countries. The senior management team has asked him to host a company meeting on a live video feed to celebrate the company's recent win of an industry award. Stephen, already nervous about making a good first impression, is not used to speaking to audiences in different locations. He wonders how he will know if he is doing well as he speaks.
Which of the following ways of measuring audience feedback would be helpful to Stephen as he hosts the meeting?
•
Stephen asks his audience to write down their questions and pass them in during his speech.
•
Stephen polls his audience after key points to check for understanding and determine if he needs to revisit certain parts of his speech.
•
Stephen asks all of his audience to repeat the three main points and listens to hear if they all say it at the same time.
•
Stephen makes sure to listen for groans of frustrated noises from the audience.
•
Stephen doesn’t need to check for feedback because he practiced his speech ahead of time.
•
Stephen watches audience members to make sure they are not touching their ears.
Stephen knows that he has a difficult task in front of him. He will be speaking to employees from a wide variety of backgrounds and will need to appeal to all of them. He asks his sister Lisa, who has experience with similar presentations due to her job in public relations, for advice.
"You want to appear relatable without boring your audience," Lisa tells him.
Determine whether each of the following statements represents a way for Stephen to hold attention or maximize understanding.
= Correct Answer
= Incorrect Answer
Attention Understanding
Stephen asks some general questions throughout to see if he should clarify points.
Stephen tries to establish a genuine connection with the audience.
Stephen gives examples relating to a TV show that he knows his audience has seen.
Answer: Understanding/Attention / Understanding
Stephen considers the audience of his upcoming speech. The majority of the company's workforce will be watching him host this meeting. Most will be workers who spend their days laboring in the manufacturing plants. Stephen knows these workers have never seen him before and worries he may appear distant and out-of-touch. Because the occasion is meant to celebrate the company's achievements, he hopes he can make everyone feel like they are part of the same team.
Which of the following statements describes the best way for Stephen to build derived credibility with a quality, authoritative speech?
•
Stephen decides to dress up like the mascot of the company for this speech.
•
Stephen can’t find a moderator to introduce him, so he skips the introduction all together.
•
Throughout the speech, Stephen assures the audience that he shares their concerns and wants to hear more from them in the future.
•
Stephen asks members of the audience to get up and share personal information about themselves.
•
Stephen decides to use examples in his speech from one of his favorite comic books.
•
Stephen focuses most on the question: “Will my audience laugh?”
Stephen's boss checks to see if he is prepared for the speech. He reminds Stephen that he wants company employees to come away from the meeting aware of the strengths of the business and the advantages of being associated with it. Stephen knows that his employer offers many advantages, from higher wages to stronger safety regulations, that his competitors do not. Because there are so many possible avenues for discussion, Stephen wonders how he can increase the odds that his audience will remember his points.
Stephen considers using limiting sets, which would make his discussion of the company's advantages easier to remember by (A).
Stephen also considers relying on ordering, which means (B) that improves the odds of information staying in the minds of the audience.
A
using visual imagery the audience relying on diagrams relating anecdotes
B
creating an organizational scheme relating anecdotes using association relying on diagrams repeating phrases
Stephen has spent several days preparing for the meeting and is ready to rehearse in front of an audience. He asks Lisa to listen to some of the prepared remarks with which he feels most confident. When he finishes Lisa is not terribly impressed. She thinks Stephen's delivery was too fast and his gestures too distracting.
"Are you sure you were listening?" Stephen asks her.
"Calm down," Lisa replies. "You need to learn to take criticism before becoming a better speaker."
Determine whether the following statements describe someone responding to constructive criticism effectively or ineffectively.
= Correct Answer
= Incorrect Answer
Effective Ineffective
Kieran takes notes during his critique so that he can remember it for next time.
Jenna lets her boss give her criticism and then walks away.
Bob thinks his boss is confused because he didn’t do some of the things mentioned in the critique.
Stephen discuses with his boss his initial ideas on how to approach his hosting duties. His boss claims he is on the right track, but that he should remember to build goodwill in his remarks. Stephen remembers that this will be the workers' introduction to him, so he needs them to trust him in the role of chief operating officer going forward. Although he will be introducing other speakers during the meeting, he doesn't want to get his goals confused.
Determine whether each of the following statements describes something Stephen should do for an introduction speech or a goodwill speech.
= Correct Answer
= Incorrect Answer
Introduction Goodwill
Stephen tells the workers that he also believes in fairness and teamwork.
Stephen conducts research to understand more about the corporate executives.
Stephen speaks respectfully about his boss and his positive characteristics.
Stephen knows that during the meeting he will be accepting the company's recent industry award. Although it is a relatively small part of his hosting duty, Stephen knows it is important to communicate how grateful the company is and give proper credit. Because Stephen has not worked for the company for long, he knows he has no business taking credit for the award himself. He begins preparing some remarks specifically for the award portion of the meeting.
Which of the following statements describes a speaker properly preparing for an acceptance speech?
•
Ted does not research the organization presenting him with a writing award.
•
Rowan decides the makeup of the crowd at his business award ceremony is irrelevant.
•
Francis avoids referencing the paper he wrote for in an acceptance speech for a journalism award.
•
Luke prepares a list of people whom he wants to thank while onstage.
•
Greta assumes she will lose the acting award for which she is nominated.
•
Megan attempts to make her acceptance speech as long as possible.
Stephen has nearly completed preparations for his hosting duty when his boss contacts him again. He wants Stephen to end the evening on an inspirational note by eliciting feelings of pride and excitement in the meeting's attendees. Stephen checks his initial notes for his presentation and decides his existing conclusion is not inspirational enough. He calls Lisa for advice in changing his speech.
Lisa tells Stephen that he should think about the emotional response of the audience, but to remember that not all inspirational speeches must be (A) .
A
understandable encouraging motivational positive exciting engaging
Stephen is ready for his role as host of the company meeting. He has rehearsed all of his duties and is confident he can impress both his boss and the gathering of employees. Lisa meets up with him the night before the meeting and praises his preparation.
"I'm impressed. You had to become comfortable with several different speech types and I think you've pulled it off," Lisa told him.
"Just had to keep my goals in mind," Stephen responds.
Match the type of speech with the description of a practice that would be useful for that type of speech.
Goodwill speech
Inspirational speech
Presentation speech
• A.
Dean thanks his production team for getting him where he is today and helping him achieve this award.
• B.
Prince ends his speech by specifically telling his audience what he hopes they will all do when the speech is done.
• C.
Janet tells a few specific stories about the recipient of the art award that show how that person is worthy of the award.
• D.
Angela begins her speech by assuring the audience she agrees with them that the time for change is now.
Stephen impresses both his bosses and the company's employees while serving as host of the meeting. During his hosting duty he is able to accomplish multiple goals such as inspiring the workers, accepting an award, and generating goodwill for his future as the chief operating officer and for the future of the company. After finishing, he gives his sister a call to thank her for her assistance.
"Glad to help. I'm sure you're ready to speak at all sorts of occasions now," Lisa jokes.
"Just give me time to prepare," Stephen replies.
Select the two examples in which Stephen does NOT make use of elements commonly found in special occasion speeches.
•
“I would like everyone to raise a glass and congratulate the marketing department on their growth this quarter.”
•
“This library would not have been possible without the extreme generosity of the Doll family.”
•
“We would be foolish to ignore the evidence presented today.”
•
“Today, I am going to inform you on the long and complicated history of the American car.”
•
“Now it might be hard to tell by looking at her, but Janet is actually a black belt in karate.”
•
“Jenna would have loved to see all of you here tonight, laughing and celebrating a life well-lived.”
Stephen has joined an international company as the chief operating officer. His department oversees manufacturing plants in five countries. The senior management team has asked him to host a company meeting on a live video feed to celebrate the company's recent win of an industry award. Stephen, already nervous about making a good first impression, is not used to speaking to audiences in different locations. He wonders how he will know if he is doing well as he speaks.
Which of the following ways of measuring audience feedback would be helpful to Stephen as he hosts the meeting?
Stephen looks for audience members who are scratching their heads or furrowing their brows in confusion.
Stephen uses an audience response system to poll the audience's reaction to certain points.
Stephen checks to make sure the audience members are maintaining eye contact with him.
Stephen tries to judge the posture of audience members to see if they are sitting up straight.
Stephen sees if anyone in the audience is checking their phones or tablet computers.
Stephen asks for a show of hands after asking if anyone needs a statistic to be repeated.
Stephen knows that he has a difficult task in front of him. He will be speaking to employees from a wide variety of backgrounds and will need to appeal to all of them. He asks his sister Lisa, who has experience with similar presentations due to her job in public relations, for advice.
"You want to appear relatable without boring your audience," Lisa tells him.
Determine whether each of the following statements represents a way for Stephen to hold attention or maximize understanding.
= Correct Answer
= Incorrect Answer
Attention Understanding
Stephen gestures with his hands when he discusses his main points.
Stephen begins his speech with an engaging story.
Stephen groups together things they know and then adds new examples into those groups.
Stephen considers the audience of his upcoming speech. The majority of the company's workforce will be watching him host this meeting. Most will be workers who spend their days laboring in the manufacturing plants. Stephen knows these workers have never seen him before and worries he may appear distant and out-of-touch. Because the occasion is meant to celebrate the company's achievements, he hopes he can make everyone feel like they are part of the same team.
Which of the following statements describes the best way for Stephen to build derived credibility with a quality, authoritative speech?
Stephen decides to dress in casual wear and ignore his posture.
Stephen allows his nervousness to show as he begins his speech.
Stephen lists his career successes at the introduction of his speech.
Stephen asks a coworker to introduce him by listing his accomplishments.
Stephen tells the audience how his first job involved heavy physical labor.
Stephen chooses not to reveal any personal information to the audience.
Stephen's boss checks to see if he is prepared for the speech. He reminds Stephen that he wants company employees to come away from the meeting aware of the strengths of the business and the advantages of being associated with it. Stephen knows that his employer offers many advantages, from higher wages to stronger safety regulations, that his competitors do not. Because there are so many possible avenues for discussion, Stephen wonders how he can increase the odds that his audience will remember his points.
Stephen considers using (A) , so that the audience can easily recall all of the many advantages of the company with a simple phrase.
Stephen also considers relying on affect, which helps the audience create a strong emotional connection by (B) .
A
limiting sets repetition mnemonics association ordering
B
giving them space and time displaying diagrams making a logical argument repeating information painting a vivid picture
Stephen has spent several days preparing for the meeting and is ready to rehearse in front of an audience. He asks Lisa to listen to some of the prepared remarks with which he feels most confident. When he finishes Lisa is not terribly impressed. She thinks Stephen's delivery was too fast and his gestures too distracting.
"Are you sure you were listening?" Stephen asks her.
"Calm down," Lisa replies. "You need to learn to take criticism before becoming a better speaker."
Determine whether the following statements describe someone responding to constructive criticism effectively or ineffectively.
= Correct Answer
= Incorrect Answer
Effective Ineffective
Keira admits her coworker was right to say she rushed through a business presentation.
Danny decides a coworker's advice for a speech is not worthwhile as she is a new hire.
Laura asks a teacher for advice after her debate opponent claimed she was monotonous.
Stephen discuses with his boss his initial ideas on how to approach his hosting duties. His boss claims he is on the right track, but that he should remember to build goodwill in his remarks. Stephen remembers that this will be the workers' introduction to him, so he needs them to trust him in the role of chief operating officer going forward. Although he will be introducing other speakers during the meeting, he doesn't want to get his goals confused.
Determine whether each of the following statements describes something Stephen should do for an introduction speech or a goodwill speech.
= Correct Answer
= Incorrect Answer
Introduction Goodwill
Stephen tells the workers that he also believes in fairness and teamwork.
Stephen conducts research to understand more about the corporate executives.
Stephen speaks respectfully about his boss and his positive characteristics.
Stephen knows that during the meeting he will be accepting the company's recent industry award. Although it is a relatively small part of his hosting duty, Stephen knows it is important to communicate how grateful the company is and give proper credit. Because Stephen has not worked for the company for long, he knows he has no business taking credit for the award himself. He begins preparing some remarks specifically for the award portion of the meeting.
Which of the following statements describes a speaker properly preparing for an acceptance speech?
Alicia makes sure to include the names of everyone she's ever worked closely with in her acceptance speech.
Mia chooses not to thank anyone in her speech because she is worried she will forget someone.
John thinks about how to keep his remarks under two minutes.
Tony doesn’t know if he will win, so he doesn’t prepare at all.
In her acceptance speech, Erika decides to complain about the other people who didn’t deserve to be nominated.
Nate decides that it would be inappropriate to include his personal feelings about winning the award.
Stephen has nearly completed preparations for his hosting duty when his boss contacts him again. He wants Stephen to end the evening on an inspirational note by eliciting feelings of pride and excitement in the meeting's attendees. Stephen checks his initial notes for his presentation and decides his existing conclusion is not inspirational enough. He calls Lisa for advice in changing his speech.
Lisa tells Stephen that he should think about the emotional response of the audience, and remember that a good inspirational speech must (A) .
A
be controversial spark immediate action end in appluase make people cry be logical engage the audience
Stephen is ready for his role as host of the company meeting. He has rehearsed all of his duties and is confident he can impress both his boss and the gathering of employees. Lisa meets up with him the night before the meeting and praises his preparation.
"I'm impressed. You had to become comfortable with several different speech types and I think you've pulled it off," Lisa told him.
"Just had to keep my goals in mind," Stephen responds.
Match the type of speech with the description of a practice that would be useful for that type of speech.
Goodwill speech
Inspirational speech
Presentation speech
Dean thanks his production team for getting him where he is today and helping him achieve this award.
Prince ends his speech by specifically telling his audience what he hopes they will all do when the speech is done.
Janet tells a few specific stories about the recipient of the art award that show how that person is worthy of the award.
Angela begins her speech by assuring the audience she agrees with them that the time for change is now.
Stephen impresses both his bosses and the company's employees while serving as host of the meeting. During his hosting duty he is able to accomplish multiple goals such as inspiring the workers, accepting an award, and generating goodwill for his future as the chief operating officer and for the future of the company. After finishing, he gives his sister a call to thank her for her assistance.
"Glad to help. I'm sure you're ready to speak at all sorts of occasions now," Lisa jokes.
"Just give me time to prepare," Stephen replies.
Select the two examples in which Stephen does NOT make use of elements commonly found in special occasion speeches.
“Today, I am going to inform you on the long and complicated history of the American car.”
“Jenna would have loved to see all of you here tonight, laughing and celebrating a life well-lived.”
“I would like everyone to raise a glass and congratulate the marketing department on their growth this quarter.”
“Now it might be hard to tell by looking at her, but Janet is actually a black belt in karate.”
“We would be foolish to ignore the evidence presented today.”
“This library would not have been possible without the extreme generosity of the Doll family.”