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| Teaching Since: | Apr 2017 |
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BS,MBA, PHD
Adelphi University/Devry
Apr-2000 - Mar-2005
HOD ,Professor
Adelphi University
Sep-2007 - Apr-2017
HSA 305 Week 10 Discussion
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Select a health care provider with which you are familiar and determine the role of patient-centered care by that provider, its impact, and the best way for that provider to leverage or encourage word-of-mouth marketing. Include the role of the marketing department and recommendations for improvement.
Discuss the best way to leverage the latest electronic interactive direct-marketing tools in health care. Consider the role of social media. Is Facebook today's form of word-of-mouth?
Respond to a classmate and provide feedback on their thoughts on how to promote patient-centered care.
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