Organizational behavior is an interdisciplinary body of knowledge with strong ties to psychology, sociology, and anthropology.

 

The term "individual differences" is used to refer to the ways in which people are similar and dissimilar in their personal characteristics.

 

An organic organizational structure __________.

 

Evidence-based management uses hard facts and empirical evidence to make decisions.

 

Abbey is responsible for monitoring the progress of an affirmative action program to advance minorities within ABC Corporation. She reviews the progress in changes in employee attitudes, calls special meetings to discuss problems, and makes appropriate adjustments in the program as needed. Abbey is engaged in which management function?

 

According to Henry Mintzberg, which of the following represent the informational roles of a manager?

 

The "Big Five" personality traits are extraversion, agreeableness, conscientiousness, emotional stability, and assertiveness.

 

The combination of individual characteristics and traits that describe the way a person thinks, behaves, experiences emotion, and interacts with others is called:

 

A diagram that depicts the formal structure of a firm is called __________.

 

Organizational behavior clearly indicates that managers should be held accountable for task performance results but not job satisfaction results since job satisfaction results are the domain of employees.

 

The __________ of McDonalds is the shared actions, values, and beliefs that guide the behavior of its members.

 

Henry Mintzberg identified a set of roles that managers perform. These roles are grouped into which of the following three categories?

 

Personality represents the overall combination of characteristics that capture the unique nature of a person as that person reacts and interacts with others.

 

Organizational behavior scholars believe that there is one "best" or universal way to manage people and organizations.

 

Organizational climate is the study of human behavior in organizations.

 

The four basic functions of management are delegating, leading, controlling, and decision making.

 

Which of the following is an inaccurate statement about organizational behavior?

 

Employee satisfaction is defined as the quality and quantity of the work produced or the services provided by a work unit as a whole.

 

According to Hofstede's framework, value differences across national cultures can be evaluated in terms of power distance, uncertainty avoidance, individualism–collectivism, masculinity–femininity, and long-term/short-term orientation.

 

In the context of organizational behavior, what is evidence-based management?

 

Henry Mintzberg identified the set of roles that managers perform as technical, human, and conceptual.

 

A manager's informational roles include being a figurehead, leader, and liaison.

 

Suppose a manager starts an affirmative action program to increase opportunities for minority advancement and then clearly and convincingly communicates the objectives of the program to all employees. By doing this, the manager gains their support and participation. The manager is engaged in which management function?

 

The essential skills of management, according to Robert Katz, can be grouped into which of the following three categories?

 

It is common for Japanese workers and managers to start their workdays together with group exercises and by singing the "company anthem." Together, the exercises and anthems form a(n) __________.

 

William works for UPS and is required to wear a brown uniform. The corporate uniforms worn by UPS delivery personnel are examples of __________.

 

Managerial roles that involve working directly with other people, according to Henry Mintzberg, are called human roles.

 

Controlling is the process of creating work structures and systems and arranging resources to accomplish goals and objectives.

 

__________ is an interdisciplinary body of knowledge with strong ties to psychology, sociology, and anthropology, economics, and political science.

 

Organizational behavior goals include all of the following EXCEPT improving the: