HRM 300 Week 5 Assignment Apply Final Exam

1.         Question 1

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All of the following are activities performed within the staffing function of the management process EXCEPT ________.

Hide answer choices

1.        

providing training

2.        

evaluating performance

3.        

maintaining morale

4.        

recruiting employees

2.         Question 2

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According to the Equal Pay Act of 1963, an employer may pay workers differently for all of the following reasons EXCEPT for ________.

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1.        

production quantity

2.        

gender

3.        

merit systems

4.        

seniority

3.         Question 3

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________ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.

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1.        

behavioral management

2.        

career planning

3.        

human resource management

4.        

job evaluation

4.         Question 4

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________ is the process of deciding what positions the firm will have to fill and how to fill them.

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1.        

trend analysis

2.        

employee selection

3.        

talent management

4.        

personnel planning

5.         Question 5

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What is the purpose of recruiting?

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1.        

forecasting the supply of candidates

2.        

developing qualifications inventories

3.        

establishing a strategic plan

4.        

developing an applicant pool

6.         Question 6

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Steve, an HR manager for IBM, must decide what positions the firm should fill in the next 6 months, which means Steve is currently working on ________.

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1.        

candidate screening

2.        

employee contracting

3.        

department training

4.        

workforce planning

7.         Question 7

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Human resource management is best defined as the process of ________.

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1.        

organizing and scheduling work activities for teams

2.        

acquiring, training, appraising, and compensating employees

3.        

outsourcing and offshoring clerical jobs to foreign countries

4.        

controlling and orienting new employees

8.         Question 8

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Which legislation makes it unlawful to discriminate in pay on the basis of sex when jobs involve equal work; require equivalent skills, effort, and responsibility; and are performed under similar working conditions?

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1.        

Executive Order 11246

2.        

Age Discrimination

3.        

Title VII

4.        

Equal Pay Act of 1963

9.         Question 9

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What is the first step in the recruitment and selection process?

Hide answer choices

1.        

building an applicant pool

2.        

developing job applications

3.        

forecasting employment needs

4.        

assessing training requirements

10.       Question 10

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The EEOC was initially established to investigate complaints about ________.

Hide answer choices

1.        

job discrimination

2.        

accommodations for disabled workers

3.        

unfair business practices

4.        

sexual harassment in public schools

11.       Question 11

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Theresa, an HR manager, works for a firm that is planning to expand overseas. Theresa is in the process of workforce planning and has already forecasted the firm's labor demand. What should Theresa do next?

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1.        

create a job competencies matrix of all positions

2.        

determine recruitment methods

3.        

establish training and development plans

4.        

identify workforce gaps

12.       Question 12

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Which of the following best explains why HR management is important to all managers?

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1.        

An enthusiastic labor force is likely to provide financial support to local unions.

2.        

Investing in human capital enables managers to achieve positive results for the firm.

3.        

Technological changes and global competition require clear organization charts.

4.        

Economic challenges facing the world call for advanced cost-cutting and streamlining.

13.       Question 13

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According to the Age Discrimination in Employment Act of 1967, it is unlawful to ________.

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1.        

institute a minimum age for employees

2.        

require employees to retire at age 65

3.        

allow juries to determine age discrimination

4.        

fire older employees for insubordination

14.       Question 14

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Which Supreme Court case was used to define unfair discrimination in conjunction with EEO laws?

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1.        

Griggs v. Duke Power Company

2.        

Abington School District v. Schempp

3.        

Meritor Savings Bank FSB v. Vinson

4.        

Faragher v. City of Boca Raton

15.       Question 15

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Roberta Whitman has recently been hired by Jackson Pharmaceuticals as the senior vice president of human resources. Jackson Pharmaceuticals has a history of problems within its HR department including high employee turnover, EEO violations, inadequate training programs, and benefit enrollment difficulties. With years of experience transforming HR departments in other firms, Whitman believes she can  the problems at Jackson Pharmaceuticals.

 

Which of the following best supports the argument that Whitman should create embedded HR units and assign relationship managers to each department within the firm?

Hide answer choices

1.        

The global nature of the firm makes it difficult for the HR department to effectively communicate corporate messages to employees scattered around the world.

2.        

Line managers want to implement additional screening and evaluations to improve the quality of their subordinates.

3.        

Employees frequently complain about the inconsistent assistance they receive from the HR department due to its large size.

4.        

Centralized call centers would enable the HR department to provide specialized support on daily transactional activities.

16.       Question 16

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Which activity involves establishing and maintaining positive employee-employer relationships?

Hide answer choices

1.        

human resource management

2.        

employee relations

3.        

succession planning

4.        

employee development

17.       Question 17

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All of the following have been linked to employees' perceiving their employers as fair EXCEPT ________.

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1.        

increased job satisfaction

2.        

enhanced organizational citizenship behaviors

3.        

enhanced employee commitment

4.        

improved compensation

18.       Question 18

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In which human resource activity does a typical labor agreement NOT give the union a role?

Hide answer choices

1.        

dismissal

2.        

selection

3.        

appraisals

4.        

recruitment

19.       Question 19

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What is the purpose of recruiting?

Hide answer choices

1.        

developing qualifications inventories

2.        

establishing a strategic plan

3.        

developing an applicant pool

4.        

forecasting the supply of candidates

20.       Question 20

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Todd has been identified by Markam Industries as a high-potential employee in the firm's succession planning process. Which of the following activities would most likely aid in developing Todd's potential?

Hide answer choices

1.        

multicultural training

2.        

job rotation

3.        

employee orientation

4.        

performance appraisal

21.       Question 21

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Which of the following is used by employers to schedule interviews, match candidates with positions, and compile résumé information?

Hide answer choices

1.        

O*NET

2.        

online job boards

3.        

executive support systems

4.        

applicant tracking systems

22.       Question 22

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Hiring workers who have criminal backgrounds without proper safeguards is considered ________.

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1.        

improper hiring

2.        

improper screening

3.        

negligent hiring

4.        

unreliable testing

23.       Question 23

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For over 40 years, Golden Creamery has been mixing up fresh, gourmet ice cream for customers. The company originated in Dallas and now boasts stores in 35 states. The business has primarily expanded by selling franchises to qualified candidates. Golden Creamery executives realize that the firm's success depends upon the success of each franchise. In the past, each individual franchise owner determined the best method for screening applicants. However, as the firm grows, Golden Creamery executives want to standardize the hiring process by requiring all franchisees to use the same preemployment tests.

 

Which of the following, if TRUE, supports the argument that Golden Creamery should require franchise owners to use the firm's preemployment tests?

Hide answer choices

1.        

Golden Creamery uses a series of videos to train new hires as well as a mentoring program that has proven successful in the past.

2.        

Annual turnover rates for hourly employees of Golden Creamery stores are three times the rate of comparable businesses.

3.        

Individuals interested in working at a Golden Creamery store can complete online applications on the firm's website.

4.        

Hourly employees at Golden Creamery stores typically remain with the company long enough to be promoted to management positions.

24.       Question 24

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What is the primary goal of employee selection?

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avoiding negligent hiring

1.        

achieving person-job fit

2.        

maintaining valid test scores

3.        

developing a diverse workforce

25.       Question 25

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Effective employee screening will most likely ________.

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1.        

identify valid and reliable test procedures

2.        

improve team management skills

3.        

eliminate negative office politics

4.        

reduce dysfunctional workplace behaviors

26.       Question 26

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Consider the following question: "Can you give a work-related example of a specific instance where you provided leadership?" This is an example of a ________ question.

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1.        

situational

2.        

behavioral

3.        

descriptive

4.        

background

27.       Question 27

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Which question below is an example of a background question?

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1.        

"What experience and training have you had with drafting designs for commercial buildings?"

2.        

"What steps would you follow to conduct a brainstorming session with a group of employees on safety?"

3.        

"What is the procedure you would follow when examining a patient complaining of chest pain?"

4.        

"Can you provide an example of a time when you developed a highly effective ad campaign?"

28.       Question 28

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Marion Franklin is the CEO of a local real estate company, Action Realty. The community has seen an increase in population over the last 2 years, and new neighborhoods are being built as a result. Marion's staff of realtors is very busy, and Marion needs to hire a new agent. Although Marion has hired agents in the past, they have not always turned out to be as successful as she had hoped.

 

Which of the following questions would be relevant for Marion to ask if she wants an employee with extensive knowledge in real estate?

Hide answer choices

1.        

What is the most frustrating aspect of being a realtor?

2.        

What are the loan options you would suggest for first-time home buyers?

3.        

What motivated you to become a real estate agent?

4.        

How do you handle sellers who believe their home is more valuable than it really is?

29.       Question 29

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Which assessment method has a high development cost?

Hide answer choices

1.        

job knowledge tests

2.        

integrity tests

3.        

structured interviews

4.        

cognitive ability tests

30.       Question 30

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Blue Bay Hotels is in the process of modifying the assessment methods the company uses to hire new employees. In the past, the hotel chain has been accused by minority organizations of violating EEO laws in its hiring practices, regarding adverse impact. Which of the following selection rate criteria should Blue Bay Hotels use to avoid adverse impact towards its minority employment candidates?

Hide answer choices

Test selection rate of minority candidates is less than three-fifths of majority candidates' selection rates.

1.        

Test selection rate of minority candidates is less than four-fifths of majority candidates' selection rates.

2.        

Test selection rate of minority candidates is more than four-fifths of majority candidates' selection rates.

3.        

Test selection rate of minority candidates is more than three-fifths of majority candidates' selection rates.

31.       Question 31

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Which of the following assessment methods has the lowest validity?

Hide answer choices

1.        

job knowledge tests

2.        

cognitive ability tests

structured interviews

3.        

personality tests

32.       Question 32

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Which of the following would be the best option for a business that needs to attract local applicants for hourly jobs?

Hide answer choices

1.        

walk-ins

2.        

headhunters

3.        

employee referral campaigns

college recruiting

33.       Question 33

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Based on recruitment research, which of the following management practices would LEAST likely improve recruiting effectiveness?

Hide answer choices

1.        

emphasizing positive aspects of the job

2.        

providing applicants with salary information

3.        

using applicant referrals from current employees

ensuring that the company website is attractive and updated

34.       Question 34

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Which of the following is an advantage for employers that use internet recruiting?

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1.        

guaranteed compliance with EEOC laws

2.        

oversight by the U.S. Department of Labor

3.        

quick responses from many job applicants

screening of unqualified applicants

35.       Question 35

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Suzanne is reviewing the completed job application of a person applying for a marketing position. Which of the following questions would LEAST likely be answered by the application form?

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1.        

What job-related progress and growth has the applicant experienced?

2.        

Does the applicant have any significant health conditions?

3.        

Has the applicant experienced job stability?

4.        

Does the applicant have the education and experience to perform the job?

36.       Question 36

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Which term refers to special vendors that handle all or most of an employer's recruiting tasks and needs?

Hide answer choices

applicant tracking system

1.        

integrated recruiting system

2.        

requisition management system

3.        

recruitment process outsourcer

37.       Question 37

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________ provides new employees with the basic background information required to perform their jobs satisfactorily.

Hide answer choices

1.        

employee recruitment

2.        

employee selection

3.        

employee development

4.        

employee orientation

38.       Question 38

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Which of the following would perform the initial orientation in most firms?

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1.        

administrative assistant

2.        

mid-level manager

3.        

HR specialist

4.        

immediate supervisor

39.       Question 39

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Maria was recently hired as an accountant with a large marketing firm. Today is Maria's first day of work, and she will be attending an employee orientation session. Which of the following is LEAST likely to be addressed during Maria's orientation?

Hide answer choices

1.        

sales methods

2.        

safety measures

3.        

daily routine

4.        

employee benefits

40.       Question 40

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Which of the following is NOT one of the primary purposes of employee orientation?

Hide answer choices

1.        

The employee should begin the process of learning the firm's preferences.

2.        

The employee should have a clear understanding of what is expected.

3.        

The employee should understand the organization in a broad sense.

4.        

The employee should become skilled with the firm's software.

41.       Question 41

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All of the following are included in a task analysis record form EXCEPT ________.

Hide answer choices

1.        

performance standards

human aptitudes required

2.        

performance appraisals

3.        

trainable skills required

42.       Question 42

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Which of the following terms refers to the methods used to give new or present employees the skills they need to perform their jobs?

Hide answer choices

1.        

development

2.        

appraisal

3.        

training

4.        

orientation

43.       Question 43

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Lucas, an HR manager, has been assigned the task of creating a training and development program for his firm's employees. According to the ADDIE training process model, what is the first step that Lucas should take?

Hide answer choices

1.        

assess the program's successes or failures

design the program content

2.        

train the targeted group of employees

3.        

conduct a needs analysis

44.       Question 44

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In the ADDIE training process model, which of the following occurs immediately after a needs analysis has been conducted?

Hide answer choices

1.        

designing the overall training program

2.        

training a targeted employee group

3.        

assessing the program's successes or failures

4.        

presenting the program to a test audience

45.       Question 45

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Which of the following would most likely occur during the implementation stage of a training program?

Hide answer choices

conducting a needs analysis of newly hired workers

1.        

designing the program content for different learners

2.        

presenting the program to a small test audience

3.        

providing on-the-job training to the targeted group of employees

46.       Question 46

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What is the final step in the ADDIE training process model?

Hide answer choices

1.        

conducting a performance and needs analysis

2.        

training the targeted group of employees

3.        

evaluating the program's successes or failures

4.        

presenting the program to a small test audience

47.       Question 47

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________ refers to all forms of pay or rewards going to employees and arising from their employment.

Hide answer choices

1.        

employee compensation

2.        

benefits

3.        

salary

4.        

employee reimbursement

48.       Question 48

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All of the following issues are addressed by the Fair Labor Standards Act EXCEPT ________.

Hide answer choices

1.        

record-keeping

2.        

termination

3.        

minimum wage

4.        

overtime pay

49.       Question 49

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Which of the following terms refers to any salary increase the firm awards to an individual employee based on his or her individual performance?

Hide answer choices

1.        

competency-based pay

2.        

merit pay

3.        

incentive pay

4.        

variable pay

50.       Question 50

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Ryobi is a large, international power tool manufacturer that develops affordable, high-quality products such as drills, circular saws, and routers for both homeowners and craftspeople. As the company continues to grow, its top executives want to ensure that employees are appropriately paid for their performance and that financial incentives are both fair and effective. Currently, the firm provides merit raises based on performance appraisals; however, executives are considering changing the current incentive plan.

 

Which of the following, if TRUE, best supports the argument that Ryobi should eliminate all merit raises?

Hide answer choices

1.        

Performance appraisals at Ryobi occur annually, and standards vary from manager to manager.

2.        

Ryobi uses an enterprise incentive management system to automate compensation.

3.        

The commission percentage for Ryobi sales people is based on the ability to meet monthly quotas.

4.        

Motivation among Ryobi engineers has been improved through social recognition programs.

 

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Status NEW Posted 09 Nov 2020 09:11 PM My Price 10.00

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