Chapter 3, Case Two - Mayo Clinic Turns to Game Processor to Save Lives 
Critical Thinking Questions
1. In what other industry and scenario might time play an important role when it comes to processing? Explain how reducing minutes to seconds has an impact in that scenario.

2. What other processing technologies presented in this chapter might assist the Mayo Clinic in speeding up its computations?

Chapter 4, Case One - Systems Management Software Helps Fight Crime
Critical Thinking Questions
1. What other types of industries would benefit from products like Microsoft System Center Configuration Manager? Why?

2. What general lesson regarding information system administration can you take from this case?

Chapter 4, Case Two - Energy Giant Valero Turns to SOA Software 
Critical Thinking Questions
1. Why is it important to maintain a reasonably sized catalog of services rather than a large amount of services?

2. Is it wise for Valero to empower their managers to create their own services? How might this system benefit the company? Are there any dangers?