1. A leader can BEST motivate employees by _____.

1. giving the employees pay raises and bonuses as a way to recognize good work
2. learning about the employees' needs and wants and recognizing their good work
3. ensuring the employees have clear instructions so that they can be more efficient at their jobs
4. constantly emphasizing the mission of the company and the employees' role in making the business successful

2. The CEO of a large company tells their employees what they expect them to do to increase revenue in the next quarter. They specifically explain an algorithm they purchased that should help their company. They give their employees details on how to use the algorithm and they have a comprehensive list of assignments for them. How is this an example of guiding employees?

1. The goal of the firm is to increase revenue, and the CEO is explaining his vision for the future of the company
2. The CEO bought the algorithm, which is a new tool that only he knows how to use
3. The CEO's goals are SMART
4. The CEO is providing clear instructions on using a new tool in addition to clarifying everyone's role in the process

3. The membership representatives at a health insurance company have been working hard during a particularly stressful open enrollment. The manager decides to throw a catered lunch for the employees because _____.

1. it would build morale by helping them forget all of their personal and work stresses
2. it's a gesture of appreciation for their hard work, which helps build morale
3. it's an opportunity to remind employees of one of the benefits of working there
4. food always brings employees closer together and gives them energy to work even harder

4. A leader who influences employees to conceptualize the future state of the organization is _____.

1. setting a clear vision
2. motivating employees
3. building morale
4. managing employees

5. How do informal and formal leadership roles differ?

1. Charismatic appeal is far more important in formal leadership roles
2. Motivating employees is more important in formal leadership roles
3. Authoritative influence is more important in informal leadership roles
4. Personality traits are more important in informal leadership roles