1. Which of the following is an example of the traditional leadership style?

a.    A boss positively influencing an employee to keep up his good work through words of encouragement.

b.    A manager demanding that a project be completed by the weekend or people could be terminated.

c.     A leader that motivates employees through her great attitude.

d.    A leader asking staff for input about a decision that will affect their entire business unit.

2. Charismatic leadership style refers to the ability of a leader to _____.

a.    influence others through using his/her position of power

b.    influence others through his/her behaviors

c.     remove roadblocks and clarify employees' paths to reach their work goals

d.    create a set of rules that determines the amount of participative decision-making

3. Loraine is a manager at a jewelry store. There is a clearance sale going on, and she discovers that one of her new salespeople has sold a bracelet to a customer for 30% off even though it was newer merchandise that was not meant to be included in the sale. How can Loraine utilize the new leadership theory in this situation?

a.    Confront the salesperson in the lunchroom in front of his/her coworkers and ask how he/she could make such a stupid mistake.

b.    Remain calm and composed while meeting with her salesperson and devise a solution together so the problem will not occur again.

c.     Embarrass the salesperson during the next team meeting when everyone is giving updates about reaching their monthly sales goals.

d.    Meet with the salesperson to chastise him/her and demand that the amount of sales that were lost come out of his/her next pay check.

4. Which of these is an example of new leadership theory?

a.    A leader that speaks condescendingly to employees in an effort to demean them.

b.    A leader who encourages and motivates employees by using a positive and exuberant attitude.

c.     A leader that decides to update the office with the latest technology.

d.    A leader who intimidates employees into doing what he prefers by using a negative tone and threats.

5. Which of the following phrases best describes the concept of transformational leadership?

a.    Employees are motivated through the clarification of roles and tasks.

b.    Specific, personal characteristics and qualities determine who becomes a leader.

c.     Interactions between management and employees are encouraged to determine if changes need to be made.

d.    The situation at hand determines the leader's style.