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Adelphi University/Devry
Apr-2000 - Mar-2005
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Adelphi University
Sep-2007 - Apr-2017
In this assignment, you will apply what you have learned about key concepts regarding operations management. You are encouraged to leverage your work and instructor feedback on this assignment in your course project, which is due in Module Seven.
You work as the chief supply chain officer at NationaliTeas, a large international corporation that manufacturers and sells tea worldwide. Its mission is to “Make the world more awake through rejuvenating and refreshing beverages and sustainable practices that uplift workers, communities, and souls.” You have recently hired the company’s first project manager and have given them their first project: Revise current workflows related to packaging at one of your tea factories to be more sustainable and more lean. As this is their first project, you will be helping them complete their task.
Read through the Project Charter for Workflow Improvement Word Document, then review the Process Workflow for Tea Production Word Document graphic. A text-only version is available: Process Workflow for Tea Production Text-Only Version Word Document. Based on these documents, recommend removing a total of four steps from the process flowchart that can help make the process more efficient and sustainable. Explain the implications of the proposed changes, and then help the NationaliTeas team address current items in the Issue Log located in the project charter.
Specifically, you must address the following rubric criteria:
Submit this assignment as a 350- to 500-word Word document. Sources should be cited according to APA style.
Criteria | Exemplary (100%) | Proficient (85%) | Needs Improvement (55%) | Not Evident (0%) | Value |
---|---|---|---|---|---|
Lean Manufacturing | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Identifies steps in the process flowchart that do not add value based on the principles of lean manufacturing | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include identifying more appropriate steps to remove or change based on lean manufacturing principles and product needs | Does not attempt criterion | 20 |
Sustainability | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Identifies steps from the process flowchart that should be removed or changed to improve environmental sustainability based | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include identifying more appropriate steps to remove or change based on environmentally friendly practices such as reducing waste or conserving water or energy | Does not attempt criterion | 20 |
Process Changes | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Explains the implications, both positive and negative, of removing or changing the identified steps from the process flowchart and how they would help alignment to the TBL | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include adding additional relevant details and examples to support the explanations or greater focus on alignment to the TBL | Does not attempt criterion | 20 |
Issue Log | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Explains the recommended course of action for each item listed in the Issue Log, noting the impact of the issue on scope, planning communications, and resourcing based on the identified changes to the process flowchart and the project charter | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include applying project management concepts to justify the next steps a project manager should take when facing the issues in the Issue Log | Does not attempt criterion | 20 |
Operations Management Techniques | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Discusses how operations management techniques, including project management and lean manufacturing, can add value to the organization | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include adding further examples or explanations that support how operational management techniques can support the organization | Does not attempt criterion | 10 |
Articulation of Response | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Clearly conveys meaning with correct grammar, sentence structure, and spelling, demonstrating an understanding of audience and purpose | Shows progress toward proficiency, but with errors in grammar, sentence structure, and spelling, negatively impacting readability | Submission has critical errors in grammar, sentence structure, and spelling, preventing understanding of ideas | 5 |
Citations and Attributions | Uses citations for ideas requiring attribution, with few or no minor errors | Uses citations for ideas requiring attribution, with consistent minor errors | Uses citations for ideas requiring attribution, with major errors | Does not use citations for ideas requiring attribution | 5 |
Total: | 100% |
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