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Category > Business & Finance Posted 08 Aug 2023 My Price 5.00

Business 302 Foundations of Leadership Chapter 10 Quiz 7 Team Conflict and the Work Process - Quiz & Worksheet

1. How does the lack of any conflict impact the work environment?

  1. It displays that the team leader has excellent management skills.

  2. It doesn't, conflict is not an important factor in the business environment.

  3. It is, without a doubt, great for the work environment as it can be highly productive.

  4. It may expose conformity and lack of diversity.

2. How does a perceptual set of beliefs, values and attitudes influence the behavior of people?

  1. Most people in business today are detached from their emotions and values, and therefore are not influenced by them.
  2. Each individual is used to modifying his/her views to those of his/her team's, and values don't really have an impact on the business environment.
  3. Each individual interprets factual situations in a different manner, which can lead to conflict.
  4. Most people easily conform to what society expects of them.

3. Two coworkers are having a dispute about how to achieve the goal of their company, which is to introduce the most competitive product in the smart phones industry. In the heat of the argument, one of the workers calls the other a lazy good-for-nothing. Why is this an example of a people conflict?

  1. Because it was a personal insult not relevant to the task.
  2. Because such situations often happen in the IT industry.
  3. Because all conflicts are people conflicts.
  4. Because only two of them were working, and they could not agree on how to achieve a strategic goal of the company.

4. Which of the following is a major source of people conflict in teams?

  1. Perceived inequality

  2. Group cohesion

  3. Jealousy

  4. Good management

5. Thomas and Jane are working on a proposal for a new PR strategy for their company. Thomas believes that they should focus on TV ads, while Jane believes they should focus on the world of social media because most other forms of communication are outdated. Identify the kind of conflict in this situation and the reason behind it.

  1. It is a task conflict, because they are proposing alternative methods to achieving the same goal.

  2. It is a people conflict because Jane called him outdated.

  3. It is a task conflict because they are working together on a specific project.

  4. It is a people conflict because only two people are involved.

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SmartExpert
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Status NEW Posted 08 Aug 2023 10:08 AM My Price 5.00

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