Which of the following is considered the father of Six Sigma?

A.

 

Jack Welch

B.

 

Mikel Harry

C.

 

Richard Schroeder

D.

 

Bob Galvin

Which of the following methods seeks to effect positive change in processes and organizations by using a set of practical tools to address business issues and process problems?

A.

 

BPR (Business Process Reengineering)

B.

 

TQM (Total Quality Management)

C.

 

Lean or Six Sigma Methodologies

D.

 

This statement can apply to more than one of the above.

 

The Six Sigma process improvement method should be chosen when:

A.

 

facing a known problem

B.

 

problems are defined and contained

C.

 

solving complex problems

D.

 

costs are loosely tied to processes

An organization that fully adopts the Six Sigma methodology:

A.

 

completes a few Six Sigma Projects and reaps the financial benefits

B.

 

continuously measures and improves processes indefinitely

C.

 

improves upon a few processes then moves on

D.

 

identifies and prioritizes areas of opportunity once or twice a year

 

Which of the following is NOT a continuous process improvement technique?

A.

 

Six Sigma Methodologies

B.

 

Lean

C.

 

TQM (Total Quality Management)

D.

 

BPR (Business Process Reengineering)

Errors and costs ________ as sigma levels ________.

A.

 

increase, increase

B.

 

increase, decrease

C.

 

decrease, decrease

D.

 

None of the above

 

Which of the following is NOT a key element of TQM (Total Quality Management) initiatives?

A.

 

Teamwork

B.

 

Ethics

C.

 

Integrity

D.

 

Ingenuity

Data driven processes:

A.

 

are heavily based on intuition

B.

 

rely heavily on the experience of the process owners

C.

 

are based on statistical data, measurement and metrics

D.

 

do NOT rely on mathematical models

Six Sigma Teams use the ________ method when improving a product or process that already exists, and the ________ method when developing a new product or process.

A.

 

DMAAC, DMAAV

B.

 

DMAAV, DMAAC

C.

 

DMAIC, DMADV

D.

 

DMADV, DMAIC

Which of the following is NOT a component of Six Sigma Yellow Belt Training?

A.

 

Advanced Project and Team Management Skills

B.

 

Data collection

C.

 

Basic Quality Tools

D.

 

Six Sigma Roles

A process that performs at a 6 sigma level:

A.

 

is considered statistically 'perfect'

B.

 

has 3.4 defects per million opportunities

C.

 

operates at a 99.99966% accuracy

D.

 

all of the above

Order the correct steps of the Deming Cycle:

A.

 

Plan, Do, Check, Act

B.

 

Plan, Act, Do, Check

C.

 

Act, Do, Check, Plan

D.

 

Plan, Check, Do, Act

The Motorola company is credited with:

A.

 

the origin of the Plan-Do-Check-Act model.

B.

 

the origin of the Toyota Production System.

C.

 

the origin of the Six Sigma Methodology.

D.

 

All of the above.

Which of the following shows phases of the Rummler-Brache Method in the correct order?

A.

 

Definition, Implementation, Improvement Planning, Management of Process

B.

 

Definition, Improvement Planning, Implementation

C.

 

Improvement Planning, Definition, Analysis and Design, Implementation, Management of Process

D.

 

Definition, Improvement Planning, Analysis and Design, Implementation, Management of Process

Which of the following Belt Levels usually require a Six Sigma Project to be completed before a Six Sigma Certification is awarded?

A.

 

White and Yellow Belts

B.

 

Yellow and Green Belts

C.

 

Green and Black Belts

D.

 

All of the above

Which of the following is NOT a similarity between Lean and Six Sigma concepts?

A.

 

They are both concerned with continuous improvement.

B.

 

They both seek to increase instances of waste within an organization.

C.

 

They are both concerned with an overall culture of quality rather than single events that increase quality and decrease defects.

D.

 

None of the above

The statistical difference between a process operating at a 5 sigma level and a process operating at a 6 sigma level is:

A.

 

markedly different when it comes to the number of defects present.

B.

 

not markedly different when it comes to the number of defects present.

C.

 

All of the above

D.

 

None of the above

Six Sigma:

A.

 

ultimately reduces process costs

B.

 

is a methodology for process improvement

C.

 

is a statistical concept that seeks to find variation in processes

D.

 

All of the above

A Value Stream:

A.

 

is the sequence of all items, events and people required to produce an end result.

B.

 

is used to identify areas of concern, waste, and improvement.

C.

 

Neither A nor B

D.

 

Both A and B

A Six Sigma level is calculated by which of the following equations:

A.

 

(Opportunities + Defects)/Opportunities x 100

B.

 

(Defects - Opportunities)/Defects x 100

C.

 

(Defects + Opportunities)/Defects x 100

D.

 

(Opportunities - Defects)/Opportunities x 100

Scrum is used:

A.

 

When teams want to create new technical products

B.

 

When teams want to integrate new developments on existing products within a short time frame

C.

 

All of the above

D.

 

None of the above

Lean principles often:

A.

 

contradict Six Sigma principles.

B.

 

go hand-in-hand with Six Sigma principles.

C.

 

all of the above

D.

 

none of the above

Beta testing is:

A.

 

the act of implementing a new idea, system or product on a large scale, controlled environment within the entire organization.

B.

 

the act of implementing a new idea, system, or product within a controlled environment.

C.

 

All of the above

D.

 

None of the above

Jumpstart is:

A.

 

a lengthy process for identifying problems and solutions in multiple sessions that can be used within other methods such as Rummler-Brache, Scrum, and TQM.

B.

 

a fast-paced method for identifying problems and solutions in a single session that can be used within other methods such as Rummler-Brache, Scrum, and TQM.

C.

 

All of the above

D.

 

None of the above

Which of the following is NOT an end goal of BOTH quality improvement programs and continuous process improvement?

A.

 

Achieving a specific set goal

B.

 

Reducing errors and defects

C.

 

Improving efficiency

D.

 

Improving profits

Which of the following is NOT a common misconception of the Six Sigma Methodology?

A.

 

Six Sigma can fix anything.

B.

 

Six Sigma is too expensive.

C.

 

Six Sigma is concerned with metrics and ignores common sense.

D.

 

Six Sigma aims to reduce defects in hopes of increasing profitability.

When prioritizing Six Sigma projects within an organization:

A.

 

The project with the statistically lowest sigma level should always be prioritized

B.

 

The project with the highest potential cost savings should always be prioritized.

C.

 

The project with the highest potential customer satisfaction increase should always be prioritized.

D.

 

All of the above should be considered and statistically researched before choosing the best option for the organization at hand.

Which of the following correctly orders the Six Sigma Certification Belt levels from lowest to highest?

A.

 

Green, Master Black, Yellow, White

B.

 

Master Black, Black, Green, Yellow, White

C.

 

White, Yellow, Green, Black, Master Black

D.

 

White, Yellow, Black, Master Black, Green

Which of the following is NOT an example of a common challenge of the Six Sigma Methodology within an organization?

A.

 

lack of support

B.

 

poor project execution

C.

 

excess resources

D.

 

lack of access to data

According to the TQM mentality, the entire organization is only as strong as the ________ element.

A.

 

strongest

B.

 

weakest

C.

 

least productive

D.

 

most productive

 

Lean Six Sigma Industry Certifications

Lean Six Sigma in Construction

Lean Six Sigma in Distribution

Lean Six Sigma in Engineering

Lean Six Sigma in Finance

Lean Six Sigma in Government

Lean Six Sigma in Healthcare

Lean Six Sigma in Human Resources

Lean Six Sigma in Manufacturing

Lean Six Sigma in Military

Lean Six Sigma in Supply Chain Management

 

Six Sigma Industry Certifications

Six Sigma in Construction

Six Sigma in Distribution

Six Sigma in Engineering

Six Sigma in Finance

Six Sigma in Government

Six Sigma in Healthcare

Six Sigma in Human Resources

Six Sigma in Manufacturing

Six Sigma in Military

Six Sigma in Supply Chain Management

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Status NEW Posted 29 Sep 2024 04:09 PM My Price 0.00

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