Write the section of your manual that will train users on intermediate skills. Be sure to include the following sections:

1. Describe the purpose of the training. Be sure to describe the skills that intermediate-level users should possess upon completion of the training.
2. Apply appropriate formatting that supports intermediate-level user needs.
3. Create instructions for explaining operation of product or service for intermediate-level users.
4. Select and include appropriate visual representations or graphics to support intermediate user needs

 

IT 385 Final Project Milestone Three RubricComplete the part of the training manual that trains users on more advanced skills of the new email program. This will include the following:1.Describe thepurposeof the training. Be sure to describe the skills that intermediate-level users should possess upon comple±on of the training.2.Apply appropriateforma±ngthat supports intermediate-level user needs.3.Create instruc±ons for explainingopera²onof product or service for intermediate-level users.4.Select and include appropriate visual representa±ons orgraphicsto support intermediate user needs.Requirements of submission:Milestone assignments must follow these forma²ng guidelines: double spacing, 12-point Times New Roman font, one-inchmargins, and discipline-appropriate cita±ons. Page length requirements: 3–4 pages.Cri²cal ElementsExemplaryPro³cientNeeds ImprovementNot EvidentValueIntermediate Training:PurposeMeets “ProFcient” criteria andconnects the beneFts of thenew product for the end user(18-20)Describes the purpose of thetraining and describes the skillsthat intermediate users shouldpossess upon comple±on oftraining(16-17)Describes the purpose of thetraining, but does not describethe skills that intermediateusers should possess uponcomple±on of training(14-15)Does not describe the purposeof the manual and does notdescribe the skills thatintermediate users shouldpossess(0-13)20Intermediate Training:Opera²onMeets “ProFcient” criteria,and instruc±ons support easeof use of product(18-20)Creates comprehensiveinstruc±ons for opera±on ofproduct or service forintermediate users(16-17)Creates instruc±ons foropera±on of product or service,but direc±ons lack detail or arenot appropriate forintermediate users(14-15)Does not compose instruc±onsfor opera±on of product orservice for intermediate users(0-13)20Intermediate Training:Forma±ngMeets “ProFcient” criteria anddiscusses why the formatchosen is more appropriate tosupport intermediate userskills and needs thanalterna±ve formats(18-20)Applies forma²ng to thetraining ar±fact that isappropriate to supportintermediate user skills andneeds(16-17)Applies forma²ng that issomewhat appropriate tosupport intermediate userneeds, but may s±ll be tootechnical or advanced in partsor too basic in parts(14-15)Does not apply forma²ngsuitable to the needs ofintermediate users (tootechnical or advanced or toobasic)(0-13)20Intermediate Training:GraphicsMeets “ProFcient” criteria,and visual representa±onscomplement traininginstruc±ons to support ease ofuse at each step(18-20)Selects and employsappropriate visualrepresenta±ons that supportintermediate user needs(16-17)Selects and employs visualrepresenta±ons, butrepresenta±ons are notappropriate for intermediateusers(14-15)Does not select or employvisual representa±ons(0-13)20

Attachments:

• 1493091926-IT 385 Final Project Milestone Three Rubric.docx