Assessment 2 Case Study – ACCI Dent Window Cleaning. (55 Marks) You should use the
following Internet resources to help understand the questions:
http://www.safework.nsw.gov.au/
Acci Dent Window Cleaning is a 4 year old company currently having workplace safety
issues. The company is under investigation by Safework NSW and icare after two of their
employees suffered major injuries when the extension ladder used by the said employees
accidentally toppled from the 2nd-floor of a building. One worker sustained a compound
fracture to one arm, injuries to the liver, fractured ribs and a fractured pelvis. The other
employee suffered a fractured pelvis, loss of several teeth, and injuries to his tendon, cheek
and mouth. Both are found to have basic English language skills and have no concept of WHS
principles. The company is facing a $75,000 fine by Safework. There was an error of
judgement of the part of Acci Dent as the shift supervisor assigned is found inexperienced
and was incompetent. Internal investigation reveals that lack of a systematic way to manage
WHS in the workplace is a major contributing factor to the cause of the accident. For
example, they do not have formal consultation procedures to handle safety issues. Eddy
Mann, the manager is the unofficial workplace safety officer who’s responsible in all safety
issues. For example, if a safety concern is identified by one of the staff, Eddy will look at it,
evaluate it, and make a decision as to how to remedy the problem. No formal documentation
is made on each of the safety issues identified. The only recording of these issues is on
Eddy’s diary where incidents are jotted down when, where, and who is involved, including
some of the relevant details of the incident. The owners are also totally negligent in
managing workplace safety issues. They have an “It won’t happen to us” attitude regarding
workplace accidents. As part of its legal obligations under the WHS Act 2012, Acci Dent is
looking at developing a comprehensive system that will prevent these kinds of WHS issues
happening in the future. The first course of action for the company is to appoint a WHS
Administrator that will handle all WHS policies and procedures including procedures for
effective consultation, implementation, control and review of workplace safety practices. The
management is totally committed to this process after the incident
Assessment 2 You should use the following Internet resource to answer these Questions:
http://www.safework.nsw.gov.au/ 1. Identify five (5) external motivators that will prompt
Acci Dent Window Cleaning to develop an a WHS management system. (10 marks) 2. Identify
five (5) internal motivators that will prompt Acci Dent Window Cleaning to develop a WHS
management system. (10 marks) 3. The Acci Dent Window Cleaning management decided to
develop a WHS management system to manage safety in the workplace. In developing a
WHS management system, stakeholders need to be consulted. Identify five (5) stakeholders
which management needs to consult when developing a WHS management system. (10
marks) 4. Name at least five (5) workplace processes that can be combined in a methodical
and ordered manner to minimise the risk of injury or ill health in the workplace. (5 marks) 5.
What changes need to be made to the present Work Health Safety Management System
(WHSMS) of the company? (10 marks) 6. How will you ensure that staff maintain an ongoing
commitment to the new WHSMS? (10 marks)

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