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Question 1
Managers and leaders are different because:
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Managers learn a set of skills for planning, organizing directing, and controlling. |
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Leaders must find the capacity to help create a vision of what the organization can be. |
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Leadership calls for caring about and engaging the whole employee. |
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Managers maintain stability while leaders promote change. |
Question 2
Leadership is an art because of all EXCEPT:
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Leadership is a growing body of objective facts and knowledge. |
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Leadership has skills that cannot be learned from a textbook. |
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Leadership takes practice. |
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Leadership takes hands-on experience. |
Question 3
Effective leaders and effective followers are:
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people with different traits. |
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people with different behaviors. |
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the same people, playing the same role. |
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the same people, playing different roles at different times. |
Question 4
Possessing the traits of honesty and integrity are essential for leaders in order to:
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build productive relationships. |
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build trust. |
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both build productive relationships and build trust. |
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seek achievement. |
Question 5
"High-high" leadership behavior is generally considered desirable because:
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leaders display concern for both people and production. |
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leaders will meet people-oriented and task-oriented needs simultaneously. |
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both leaders display concern for both people and production and leaders will meet people-oriented and task-oriented needs simultaneously. |
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task-oriented behavior was associated with higher productivity. |
Question 6
In the Leadership Grid, the term Country Club Management refers to:
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the exertion of minimum effort to get required work done. |
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efficiency in operations from arranging work conditions. |
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thoughtful attention to the needs of people for satisfying relationships. |
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work accomplishment from committed people and interdependence. |
Question 7
Trait research has identified all of the following categories as essential to leadership EXCEPT:
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work-related characteristics. |
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social characteristics. |
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personality. |
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culture. |
Question 8
Drive is considered essential to effective leadership because:
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leaders with drive seek achievement. |
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leaders with drive actively pursue goals. |
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leaders with drive have stamina. |
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all of these choices |
Question 9
Team management is:
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recommended because organization members work together to accomplish tasks. |
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considered the most effective style. |
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used when efficiency in operations is the dominant orientation. |
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both recommended because organization members work together to accomplish tasks and considered the most effective style. |
Question 10
To use Fiedler's Contingency Theory, a leader needs to know:
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whether his leadership style is relationship oriented. |
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whether his leadership style is task-oriented. |
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the organizational situation. |
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all of these choices |
Question 11
Hersey and Blanchard's Situational Theory focuses on:
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the characteristics of followers as an important element of the situation. |
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the readiness of the leader. |
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the characteristics of the leader. |
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whether the situation is favorable or unfavorable to the leader. |
Question 12
The path-goal theory includes all EXCEPT:
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clarifying the follower's path to the rewards that are available. |
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determining whether the situation is favorable or unfavorable to the leader. |
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increasing the rewards that follower values and desires. |
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working with subordinates to identify behaviors for task accomplishment. |
Question 13
In the Vroom-Jago model, the Leader Decision Styles do NOT include:
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Decide |
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Facilitate |
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Delegate |
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Empower |
Question 14
The Big Five personality dimensions do NOT include:
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extroversion |
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emotional stability |
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openness to experience |
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education |
Question 15
A person with an internal locus of control:
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believes that luck is the key to success. |
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feels that there is little control over events. |
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places primary responsibility on outside forces. |
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believes they are "masters of their own fate." |
Question 16
A Theory Y leader believes all EXCEPT:
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subordinates enjoy work. |
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subordinates are lazy and dislike work. |
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subordinates seek responsibility. |
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subordinates will exercise creativity and imagination. |
Question 17
When the perceiver develops an overall impression of a person or situation based on one characteristic, ____ occurs.
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projection |
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perceptual defense |
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the halo effect |
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external attribution |
Question 18
A person with an overall positive self-concept has:
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low self-esteem. |
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high self-esteem. |
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intuition. |
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end values. |
Question 19
A trait that is closely related to authoritarianism is:
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theory y. |
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agreeableness. |
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charisma. |
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dogmatism. |
Question 20
A leader who is achievement oriented might assume that subordinates are also achievement oriented. This perceptual distortion is called:
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the halo effect. |
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projection. |
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intuition. |
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stereotyping. |
Question 21
Self-awareness refers to:
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the ability to connect to others. |
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the ability to put oneself in some else's shoes. |
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being conscious of your own emotions. |
Question 22
Assumptions can be dangerous because:
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people tend to accept them as “truth.” |
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they cannot be changed. |
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they can be changed. |
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people lack self-management. |
Question 23
The tendency of people to not voice their true thoughts because they want to please others is:
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situational theory. |
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the Abilene paradox. |
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the Post conventional level. |
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Theory Y. |
Question 24
Synergy is the combined action that occurs when people:
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renew the physical, mental, spiritual, and social aspects of their lives. |
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work together to create new alternatives and solutions. |
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blame others. |
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focus on preserving and enhancing relationships. |
Question 25
Intrinsic rewards:
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are the internal satisfaction a person receives by performing a particular action. |
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are given by another person, typically a supervisor. |
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include pay raises and promotions. |
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are given to all people within an organization or a specific department. |