1. Brose and FastFit are two very different organizations but both rely on information technology to enable business processes.   What are the mission, goals, and representative strategies for these two organizations and how are they IT-enabled? Lastly suggest an IT-enabled innovation that would give each of them competitive advantage.   
2. As a financial services institution, Southwest Bank is a target for cyber criminals. What actions should the management team take to address this risks? How will each action improve the Bank’s information security? What information technology investments are required as a consequence of this choice?   
3. In a global economy, many organizations will maintain a core staff to address the operational and managerial needs of the enterprise while turning to external resources to staff special projects or to outsource non-strategic corporate functions. For each of the scenarios below, the sourcing option (i.e. insourcing, partnering, or outsourcing) is identified. What will be the most important project management steps to successfully deliver a positive outcome in the efforts described in the column one?  
4. Zappos is an extensive user of ERP systems to enable its business processes and to coordinate activities among its many offices, healthcare facilities and research centers. How would Partners use ERP systems to transact, manage and innovate, and what benefits does the ERP provide in each instance?  
5. Brose employs Web sites to reach the public (a corporate site), communicate to employees (an Intranet site) and to collaborate in projects with sub-contractors and clients (an Extranet site).  In the table below, identify those information technology elements (hardware and software) that are common to all three Web sites and those that are unique to each Web site.   
6. How might FastFit and Target employ decision support systems (DSS) and knowledge management systems (KMS) for competitive advantage? Be company-specific in your use of language!   
7. Capital One and The State Employees Retirement Fund are very different organizations. Employing, the MIS Integrative Learning Framework below, compare and contrast these two organizations.  Remember to align all facets of your comments concerning each of these enterprises!   

 

 

MGT 2210 Final Exam – Fall, 2016
Name:__Xueqi Yin_____ Session Date:______________ Session Time:______
Note: Do not exceed the space provided for your response. You may not require all of
the space provided under each question to complete a satisfactory response.
Question 1: Brose and FastFit are two very different organizations but both rely on information
technology to enable business processes. What are the mission, goals, and representative
strategies for these two organizations and how are they IT-enabled? Lastly suggest an IT-enabled
innovation that would give each of them competitive advantage. (1 point)
Brose: FastFit: Mission: Mission: Goals: . . . Goals: . . . Representative Strategies: . . . Representative Strategies: . . . How does IT enable these strategies? . How does IT enable these strategies? . . . . . What type of information might contribute What type of information might contribute
to Brose’s corporate learning?
to FastFit corporate learning? . . . . . . page 1 MGT 2210 Final Exam – Fall, 2016
Question #2: As a financial services institution, Southwest Bank is a target for cyber criminals.
What actions should the management team take to address this risks? How will each action
improve the Bank’s information security? What information technology investments are
required as a consequence of this choice? (1 point) Specific Action
Items How does this action improve
overall corporate information
security? What information technologies
will be required as part of this
step?
.
.
.
.
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.
.
.
.
.
.
.
.
.
.
.
.
.
.
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. page 2 MGT 2210 Final Exam – Fall, 2016
Question #3: In a global economy, many organizations will maintain a core staff to address the
operational and managerial needs of the enterprise while turning to external resources to staff
special projects or to outsource non-strategic corporate functions. For each of the scenarios
below, the sourcing option (i.e. insourcing, partnering, or outsourcing) is identified. What will
be the most important project management steps to successfully deliver a positive outcome in
the efforts described in the column one? (1 point)
Scenario:
Sourcing Decision:
Southwest Bank has decided to outsource
the enabling information system for its sales
force management to salesforce.com. Key Project Management
Steps: . . . PepsiAmericas, is about to take on a huge factory development effort in Singapore
with an insourced staff drawn from across the company. . . WinterGear has decided to follow your advice and move to the Web. To do so they
have decided to partner with one of their key retail customers – FastFit. . . Zappos has decided to move from their own ERP systems to the systems run by their
parent company Amazon.com. For this project they will employ internal IT
resources as well as the consulting services of the parent company’s IM/IT leadership. . . . . Reliable Utilities has decided to join an
industry-based consortium to trade carbon
emission credits. To manage this process
they are working with other consortium
members to build and use an information
system to manage this process. . . .
. page 3 MGT 2210 Final Exam – Fall, 2016
Question #4: Zappos is an extensive user of ERP systems to enable its business processes and
to coordinate activities among its many offices, healthcare facilities and research centers. How
would Partners use ERP systems to transact, manage and innovate, and what benefits does the
ERP provide in each instance? (1 point) Uses: Transactional Uses of Information
Benefits of Using the ERP: Management and Control Uses of Information
Uses:
Benefits of Using the ERP: Corporate Learning and Innovational Uses of Information
Uses:
Benefits of Using the ERP: page 4 MGT 2210 Final Exam – Fall, 2016
Question #5: Brose employs Web sites to reach the public (a corporate site), communicate to
employees (an Intranet site) and to collaborate in projects with sub-contractors and clients (an
Extranet site). In the table below, identify those information technology elements (hardware
and software) that are common to all three Web sites and those that are unique to each Web
site. (1 point)
IT that is Common: . . . . . . IT that is Unique to Each Site:
Corporate site: . . .
Intranet site: . . .
Extranet site: .
.
. Below compare and contrast the public Web sites for Amazon.com and Google.com based on
their strengths and weaknesses in terms of content, design and functionality.
Amazon.com Google.com Content: . . . . Content: . . . . Design: . . . . Design: . . . . Functionality Functionality .
.
. page 5 .
.
. MGT 2210 Final Exam – Fall, 2016 . .
Question #6: How might FastFit and Target employ decision support systems (DSS) and
knowledge management systems (KMS) for competitive advantage? Be company-specific in
your use of language! (1 point)
FastFit:
DSS: Brose: . DSS: . . . .
KMS: . .
KMS: . . . . . PepsiAmericas and WinterGear are both wholesale distributors of products. But PepsiAmericas
is more likely to turn to decision support and data analytics to manage its business while
WinterGear is more likely to turn to knowledge management. Why is this so? What
Information technology and information sources will each of these companies employ in
building their respective DSS and KMS solutions?
PepsiAmericas:
Why DSS? . WinterGear:
Why KMS? . . . .
IT Employed? .
IT Employed? Information Sources? Information Sources: page 6 MGT 2210 Final Exam – Fall, 2016
Question #7: Capital One and The State Employees Retirement Fund are very different
organizations. Employing, the MIS Integrative Learning Framework below, compare and
contrast these two organizations. Remember to align all facets of your comments concerning
each of these enterprises! (1 point)
A. Business
Drivers/
Needs/Results
1. Operational
Excellence,
2.
Customer
Intimacy,
3.
Product
Leadership
4.
(some
combination) Drives B. Information
Requirements
1. Operations and
Transaction
Processing
2. Management
and Control
3. Innovation,
Strategy and
Corporate
Learning alignment Enables Drives alignment Enables C. Information
Processing
Infrastructure and
Applications
1. Business
Process
Integration
2. Information
Technology
3. People and
Organization
structure Business Results/Lesson Learned
Capital One
Primary Business Driver:
Operational Information Requirement: The State Employees Retirement Fund
Primary Business Driver:
Operational Information Requirement: Management and Control Information
Requirement: Management and Control Information
Requirement: Innovation, Planning and Learning
Information Requirement: Innovation, Planning and Learning
Information Requirement: Core Enabling Application Software: . . .
Are Capital One’s systems and business
processes well aligned? Yes or No. Explain: Core Enabling Application Software: . . .
Are The State Employees Retirement Fund
systems and business processes well aligned?
Yes or No. Explain: . . . .
.
. page 7 MGT 2210 Final Exam – Fall, 2016 page 8

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