Requirements: Use APA style in-text citations and references. Use complete sentences with proper grammar and punctuation. Clearly answer the questions in detail. Support your answer with material from the
textbook. Carefully edit and proof read your work before submitting it via the Safe Assign link. Written work must be at least one page (not including a reference page; typed and double
spaced with 12 pt font). Make sure to review the criteria (last page) by which your assignment will be
graded.
Instructions:
One of the trends in human services is the increasing use of technology. The website
www.211.org is a helpful human services resource. Using this website, look up the services in
your local area and answer the following questions in at least one page (typed and double
spaced): *If 211 does not bring up services in your local area, search the capital of your state or
search online for the services that are available in your local area. Discuss with your instructor
if you encounter any problems in your search.
1) Which human services settings and/or trends, as discussed in the textbook readings for
this unit, are most represented in your area? For example, are all of the services targeted
toward a specific population? Are the services only available in urban areas? Be specific
and provide some examples of services to illustrate your points.
2) What trends discussed in the textbook are not being addressed in your local community?
Be specific.
3) Is technology included in one of the ways a client can access the services you found? If
yes, provide specific examples. If not, how can technology be used with the
services/resources you found in your community? Based on what you learned about
services in your area, what suggestions can you make regarding the use of technology, if
you were advising the head of the agencies servicing your community? Be specific and
use material from the textbook to support your answer.

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