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Teaching Since: Apr 2017
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  • MBA, Ph.D in Management
    Harvard university
    Feb-1997 - Aug-2003

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    Strayer University
    Jan-2007 - Present

Category > Management Posted 29 May 2017 My Price 5.00

Active listening

Active listening is a technique that is frequently used in conflict situations to increase the effectiveness of communication. View the following video and short article that teach active listening skills.

Active listening: Hear what people are actually saying. (2016). Mind Tools. Retrieved from https://www.mindtools.com/CommSkll/ActiveListening.htm

Now try to practice active listening with a friend, a spouse, coworker – or even a stranger on the bus! (You can use a cheat-sheet if you can’t remember all the steps.) Tell us about your experience. What were the circumstances of the conversation? Was it easy or hard? What gave you difficulty in putting the technique into practice?  What was the other person’s reaction? Do you think the experiment was successful?

Answers

SuperTutor
(15)
Status NEW Posted 29 May 2017 01:05 AM My Price 5.00

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