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Stage 1: Background and Organizational Analysis Before you begin work on this assignment, be sure you have read the Case Study. Refer to the Business
Analysis and System Recommendations (BA&SR) Table of Contents below to see where you are in the
process of developing this report.
Overview
As a business analyst in the Chief Information Officer’s (CIO's) department of Chesapeake IT Consulting
(CIC), you have been assigned to conduct an analysis, develop a set of system requirements and propose
an IT solution to improve the hiring process for CIC. This work will be completed in four stages, and
each of these four stages will focus on one section of an overall Business Analysis and System
Recommendation (BA&SR) report to be delivered to the CIO.
The graphic below outlines the Table of Contents for this report:
Section I: Background and Organizational Analysis (Stage 1) - The first step is to look at the organization
and explain how an IT system could benefit CIC by improving its hiring system.
Section II: Strategic Use of Technology (Stage 2) – Next you will explain, in general, how CIC can use IT
for strategic purposes.
Section III: Strategic and Operational Outcomes (Stage 3) – Then you will analyze CIC's strategy and
processes to determine how technology solutions can be used to support the organizational processes
and enable CIC’s strategic and operational outcomes, and develop a set of requirements for the new
hiring system.
Section IV: System Recommendation (Stage 4) – Finally, you will identify an enterprise hiring system for
CIC, and explain how it meets the requirements, and what needs to be done to implement the system
within CIC.
The sections of the BA&SR will be developed and submitted as four staged assignments. In stages 2, 3
and 4, you will also incorporate any feedback received when the previous stage is graded to improve the
effectiveness of your overall report and then add the new section to your report. At the end of the
course, you will submit a complete BA&SR document that includes all the sections and changes that
resulted from previous feedback.
Business Analysis and System Recommendation (BA&SR) Table of Contents Stage 1: Background and Organizational Analysis - 3/30/2017
1 I. II. III. IV. Background and Organizational Analysis (Stage 1)
A.
Introduction
B.
Organizational Strategy
C.
Components of an Information System
1.
People and Technology
2.
Processes
3.
Data/Information
Strategic Use of Technology (Stage 2)
A.
Decision Making
B.
Communication
C.
Collaboration
D.
Relationships
E.
Structure
F.
Competitive Advantage
Strategic and Operational Outcomes (Stage 3)
A.
Strategic Outcomes
B.
Process Analysis
C.
Requirements
System Recommendation (Stage 4)
A.
Benefits of an Enterprise Solution
B.
Proposed IT solution
C.
How the Proposed IT Solution Meets the Requirements
D.
Implementation Steps
E.
Conclusion Assignment – BA&SR Section I – Background and Organizational Analysis (Stage 1)
Section I of the BA&SR document contains an organizational analysis and identifies ways in which
information systems can help the organization in the case study (CIC) to meet its strategic goals and
meet the information needs of various levels of management. This analysis lays the ground work for the
next section of the BA&SR which will explain how technology can be used to support specific strategic
activities of the organization.
Using the case study, assignment instructions, Course Content readings, and external resources, develop
your Section I: Background and Organizational Analysis. Recommended lengths for each section are
provided and be sure to include all pertinent information. A key to successful business writing is quality
and conciseness rather than quantity.
To start, review the Business Perspectives Module (week 1 content, links located at bottom of page),
particularly the sections that describe the example of Booz Allen Hamilton, a services company with a
business model similar to that of CIC in the case study. The case study tells you that the executives and
employees at CIC have identified a need for an effective and efficient hiring system. As you review the
case study, use the outline below to help you take notes to assist in your analysis; in particular, list the
needs of the individuals expressed in the "interviews."
I.
Background and Organizational Analysis
Stage 1: Background and Organizational Analysis - 3/30/2017
2 A. Introduction – briefly describe (at a high level) the organization in the Case Study; provide a
context for the rest of the document. (one paragraph) B. Organizational Strategy - Using the Business Strategy statement and information from the Case
Study, explain how a new hiring system would support that strategy. (Two to three strong
sentences that explain how the system would support the strategy and justify your position with
specifics from the Case Study). C. Components of an Information System - Explain each of the following in relationship to an
information system to support the hiring process at CIC:
1.
People and Technology – Identify the interest or objectives for the new hiring system for
each stakeholder listed below based on his or her organizational role. Include how the
technology will improve how the job is done; that is, identify what each of the stakeholders
needs the system to do. (Introductory sentence or two, followed by 1-2 sentences for each
role)
i.
CEO
ii.
CFO
iii.
CIO
iv.
Director of Human Resources
v.
Manager of Recruiting
vi.
Recruiters
vii.
Administrative Assistant
viii.
Hiring Manager 2. Processes - The overall hiring process has several sub-processes, four of which are listed in the table
below. For each of the sub-processes listed, complete the table with the requested information. You will
describe the process as it is currently being done (As/Is Process), the process as it will be done after the
system is implemented (To/Be Process) and the business benefits of the improved process. (Provide an
introductory sentence for this section and copy the table and insert the information within.)
Hiring Process
Below are sub-processes that are part of
the overall hiring process
Receiving applications
Matching applications with open job
requisitions
Screening Resumes As/Is Process To/Be Process Business Benefits of
Improved Process Scheduling Interviews
3. Data/Information – In order to support CIC's hiring process, the new system will need to collect, store
and process data. An example of needed data is “Name of Hiring Manager.-” The case study provides
insight into the kinds of data that will be needed. First, insert an introductory opening sentence for this
Stage 1: Background and Organizational Analysis - 3/30/2017
3 section. Then identify ten (10) critical data/ information items for this hiring information system
solution. (Provide an introductory sentence and copy the table and insert information within.)
Data/Information Requirement
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Formatting Your Assignment
For academic writing, the writer is expected to write in the third person. In third person, the writer
avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by
taking the individual, the “self,” out of the writing. This method is very helpful for academic writing, a
form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer
to come across as unbiased and thus more informed. Write a short concise paper: Use the recommendations provided in each area for length of
response. Content areas should be double spaced; table entries should be single-spaced. It’s
important to value quality over quantity. Assignment should not exceed 4 pages.
Ensure that each of the tables is preceded by an introductory sentence that explains what is
contained in the table, so the reader understands why the table has been included.
Use at least two resources with APA formatted citation and reference. Use at least one external
reference and one from the course content.
Compare your work to the Grading Rubric below to be sure you have met content and quality
criteria.
Submit your paper as a Word document, or a document that can be read in Word.
Your submission should include your last name first in the filename:
Lastname_firstname_Stage_1 Stage 1: Background and Organizational Analysis - 3/30/2017
4 GRADING RUBRIC:
90-100% 80-89% 70-79% 60-69% < 60% Criteria Far Above
Standards Above
Standards Meets Standards Below Standards Well Below
Standards Introduction 9-10 Points 8 Points 7 Points 6 Points 0-5 Points Describes the
organization and
provides an
effective
introduction to
what follows; is
clear, logical,
derived from the
Case Study; and
demonstrates a
sophisticated level
of writing. Describes the
organization
and provides an
introduction to
what follows;
and is clear,
logical, and
derived from
the Case Study. Describes the
organization and
provides an
introduction to
what follows; is
adequate, and is
derived from the
Case Study. Not clear, logical
and/or derived
from the Case
Study. Not included,
or
demonstrates
little effort. 23-25 Points 20-22 Points 17-19 Points 15-16 Points 0-14 Points How the
system will
support the
organization’
s strategy The explanation is
clear, logical and
fully supported
using a
sophisticated level
of writing. The explanation
is clear, logical
and supported. The explanation
is provided and
supported. The explanation
is not clear,
logical and/or
supported. The
explanation is
not included
or
demonstrates
little effort. Components 41-45 Points 36-40 Points 31-35 Points 27-30 Points 0-26 Points The people
and
technology,
processes,
and data/
information
sections Fully and logically
explained, are
clearly related to
the Case Study,
and demonstrate
a sophisticated
level of analysis
and writing. Logically
explained, are
related to the
Case Study, and
demonstrate
analysis and
effective
writing. Not all clearly
explained and/or
are not related
to the Case
Study. Not all
addressed or
little effort is
demonstrated. Strategy Explanation
provided and
relates to the
Case Study. Possible
Points
10 25 45 Stage 1: Background and Organizational Analysis - 3/30/2017
5 Research
Two or more
sources--one
source from
within the
IFSM 300
course
content and
one external
(other than
the course
materials) Format 8 Points 7 Points 6 Points At least two
sources are
incorporated
and are
relevant and
somewhat
support the
analysis.
References are
appropriately
incorporated
and cited using
APA style. Only one
resource is used
and properly
incorporated
and/or
reference(s) lack
correct APA
style. A source may be
used, but is not
properly
incorporated or
used, and/or is
not effective or
appropriate;
and/or does not
follow APA style
for references
and citations. 9-10 Points 8 Points 7 Points 6 Points 0-5 Points Well organized
and easy to read.
Very few or no
errors in sentence
structure,
grammar, and
spelling; doublespaced, written in
third person and
presented in a
professional
format. Effective
organization;
has few errors
in sentence
structure,
grammar, and
spelling;
double-spaced,
written in third
person and
presented in a
professional
format. Some
organization;
may have some
errors in
sentence
structure,
grammar and
spelling. Report
is double spaced
and written in
third person. Not well
organized,
and/or contains
several grammar
and/or spelling
errors; and/or is
not doublespaced and
written in third
person. Extremely
poorly written,
has many
grammar
and/or spelling
errors, or does
not convey the
information. 9-10 Points
Required
resources are
incorporated and
used effectively.
Sources used are
relevant and
timely and
contribute
strongly to the
analysis.
References are
appropriately
incorporated and
cited using APA
style. 0-5 Points
10
No course
content or
external
research
incorporated;
or reference
listed is not
cited within
the text TOTAL Points
Possible 10 100 Business Perspective Module
https://umuc.equella.ecollege.com/file/86676687-c3fd-4176-92e0ad8f73fc49ee/1/IFSM300-1202.zip/Modules/M1-Module_1/Topic_1.html
Introduction Stage 1: Background and Organizational Analysis - 3/30/2017
6 The Organizational Model https://umuc.equella.ecollege.com/file/86676687-c3fd-4176-92e0ad8f73fc49ee/1/Mod1Topic_2.html
The Competitive Forces Model https://umuc.equella.ecollege.com/file/86676687-c3fd-4176-92e0ad8f73fc49ee/1/Mod1Topic_3.html
Financial Performance Analysis https://umuc.equella.ecollege.com/file/86676687-c3fd-4176-92e0ad8f73fc49ee/1/Mod1Topic_4.html
The Value Chain Concept https://umuc.equella.ecollege.com/file/86676687-c3fd-4176-92e0ad8f73fc49ee/1/Mod1Topic_5.html Stage 1: Background and Organizational Analysis - 3/30/2017
7
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