What are the problems at Wilco?What do you believe is the most pressing problem facing Wilco?Why?

What issues or constraints should be considered?

What would you describe would provide a business solution for Wilco?

Wilco Construction Company“State Qualified Contractors”Part 1Prepared by David Salisbury and Stephanie IrwinProfessor David Salisbury and Stephanie Irwin prepared this case solely to provide material for class discussion. The authors donot intend to illustrate either effective or ineffective handling of a managerial situation.The statements and opinions contained in this case are those of the individual contributors or advertisers, as indicated. ThePublisher has used reasonable care and skill in compiling the content of this case. However, the Publisher and the Editors makeno warranty as to the accuracy or completeness of any information on this case and accept no responsibility or liability for anyinaccuracy or errors and omissions, or for any damage or injury to persons or property arising out of the use of the materials,instructions, methods or ideas contained on this case. This case may not be downloaded, reproduced, stored in a retrieval system,modified, made available on a network, used to create derivative works, or transmitted in any form or by any means, electronic,mechanical, photocopying, recording, scanning, or otherwise, except (i) in the United States, as permitted under Section 107 or108 of the 1976 United States Copyright Act, or internationally, as permitted by other applicable national copyright laws, or (ii)as expressly authorized on this case, or (iii) with the prior written permission of the Publisher. Requests to the Publisher forpermission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030USA email: permreq@wiley.com. Copyright © 2004 by John Wiley & Sons, Inc. All rights reserved.Cast of charactersJack Wilson, PartnerBob Wilson, PartnerFrank Borman, Job Site SupervisorMary Wilson, Office ManagerSue Wilson (Jack and Mary’s daughter), Commerce Undergrad (MIS Major) at Massive StateUniversityBackgroundWilco Construction Company is a State Qualified Highway Contractor in Ohio. The companygot its start about 20 years ago when Jack and Bob Wilson decided to go into business togetherrather than work for other companies. Both Jack and Bob were veterans in the highwayconstruction business, having worked for larger firms for several years prior to setting out ontheir own. Wilco will take on any road construction job within their capacity, however, theyspecialize in small bridge projects. They will also do related construction jobs for localgovernments or private concerns, such as setting beams, pouring concrete foundations, or large-scale landscaping.In its early days, the firm benefited from two major advantages: Jack and Bob’s experience in thefield, and extremely low overhead. In fact, the brothers did much of the work on the earlyprojects themselves, with the assistance of Bob’s friend Frank Borman (who he met while inmilitary service), and a few hired laborers. Many of the laborers who worked on those early

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