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BS,MBA, PHD
Adelphi University/Devry
Apr-2000 - Mar-2005
HOD ,Professor
Adelphi University
Sep-2007 - Apr-2017
Course Project: Quality Analysis I
Select a well-known company and a product or service that is produced by that company (be sure to avoid products that are simply purchased by the company and sold to the company's customers, which is often the case at many retail stores).
In a 3- to 4-page Microsoft Word document, respond to the following:
Support your responses with examples.
Cite any sources in APA format.
Submission Details
Name your document SU_BUS4101_W3_A2_LastName_FirstInitial.doc.
Submit your document to the W3 Assignment 2 Dropbox by Tuesday, September 30, 2014.
Assignment 2 Grading Criteria |
Maximum Points
|
Provided a brief description of the company and the product or service being analyzed. |
10
|
Discussed what quality means in the context of the selected organization and the product or the service. |
20
|
Conducted a SWOT analysis of the organization. |
20
|
Selected a method for focusing the organization's attention on quality. |
25
|
Explained what elements of a quality culture are lacking within the organization. |
25
|
Identified the customers of the organization (external and, when appropriate, internal). |
20
|
Recommended a method of implementing changes in the organization as required by customer needs. |
20
|
Recommended potential strategic alliances that might be made to improve the quality of the organization's product or service. |
20
|
Written components. |
40
|
Total: |
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